Senior Business Process Analyst improving business processes, reporting, and operational efficiency at TD, a major North American bank. Leading complex initiatives and stakeholder alignment.
About the role
- Business Analyst helping Form3, a cloud-native payments platform, build its Canadian Real-Time Rail gateway. Translating payment requirements into product specifications and delivery-ready user stories.
Responsibilities
- Support the end-to-end build and delivery of Form3’s Canadian RTR payment gateway alongside the Product Manager
- Understand and analyse payment scheme, product and business requirements
- Translate requirements into clear and actionable requirements
- Create user stories, acceptance criteria, and functional and non-functional specifications
- Analyse the impact of product changes and enhancements and document requirements to support delivery
- Use data and analysis to provide insights and support informed product decisions
- Collaborate with stakeholders across Product, Engineering and the wider business throughout the product development lifecycle
- Build deep knowledge of the Canadian payments ecosystem and serve as a trusted source of payments expertise
- Own key Business Analyst activities and deliverables from requirements through successful product delivery
- Participate in the screening call, team interview, Zoom interview and executive review interview process
Requirements
- Experience working as a Business Analyst within payments, banking or FinTech
- Strong knowledge of the Canadian payments ecosystem and infrastructure, ideally including experience with Interac e-Transfer or other Canadian payment rails
- Experience translating complex business, product or payment scheme requirements into clear user stories, acceptance criteria and functional specifications
- Strong technical understanding of APIs, cloud technologies and modern system architectures
- Ability to translate business requirements into clear technical requirements and collaborate effectively with Engineering teams
- Good understanding of the product development lifecycle and experience supporting products from requirements through to delivery
- Strong analytical skills, including experience using data to support decision-making
- Excellent stakeholder management and communication skills
- Ability to make complex payment concepts clear and actionable
- Ability to work autonomously, take ownership and operate effectively in a fast-paced environment
Benefits
- 100% remote, flexible business
- Part-time working arrangements available
- Healthy work-life balance
- Equipment needed to work remotely is provided for collection on the first day
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Degree requirement
No Education Requirement
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