IT Business Analyst shaping SAP - enabled enterprise solutions and digital transformation initiatives. Translating requirements into designs, coordinating stakeholders, and supporting full lifecycle implementations.
About the role
- Senior Business Process Analyst improving business processes, reporting, and operational efficiency at TD, a major North American bank. Leading complex initiatives and stakeholder alignment.
Responsibilities
- Provide specialized business process and procedure management guidance and support
- Implement processes and initiatives to meet business process standards and guidelines
- Provide complex reporting, analysis, and assessments at the functional or enterprise level
- Identify and recommend process improvement opportunities
- Advise on business and operational processes
- Build relationships with business partners across business units
- Analyze the feasibility and impact of initiatives, process improvements, technical solutions, and products/features
- Facilitate problem-solving sessions
- Participate in developing internal standards and procedures
- Lead project status reports, communications, and deliverables
- Identify and detail communication, implementation, and training plans
- Lead or indirectly manage project teams
- Conduct research and support presentations and communications to management
- Perform functional or enterprise-level analysis and make recommendations
- Monitor service and productivity and implement continuous process improvements
- Provide subject matter expertise, guidance, assistance, and direction
- Manage risks and resolve escalated high-risk issues
- Lead moderately complex to complex projects and initiatives
- Build stakeholder alignment and resolve complex issues
- Mentor others and contribute to team development
Requirements
- Undergraduate degree or relevant professional certifications, designations, or equivalent required
- 5+ years relevant experience
- Proficient knowledge of Business Process Management
- Knowledge of current and emerging trends
- Skill in mentoring/coaching others
- Skill in using analytical software tools, data analysis methods and reporting techniques
- Skill in using computer applications including MS Office
- Ability to communicate effectively in both oral and written form
- Ability to work collaboratively and build relationships
- Ability to work successfully as a member of a team and independently
- Ability to exercise sound judgment in making decisions
- Ability to analyze, research, organize and prioritize work while meeting multiple deadlines
- Ability to handle confidential information with discretion
- Travel may be required
- Expected to be onsite 4 days a week
Benefits
- Base salary
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Accessibility accommodations throughout the interview process
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