HPE Channel Presales Technical Architect enabling partners to position, design, and sell storage and data protection solutions. Supporting architecture, demos, PoCs, pipeline growth, and partner technical advocacy.
About the role
- Presales Security Expert supporting Fortinet, a cybersecurity company, with technical sales, network security solution design, customer training, and post-sales troubleshooting.
Responsibilities
- Qualify sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Educate customers on features, specifications, functionality, and integration
- Provide post-sales technical support for identified accounts
- Work with technical support and engineering to answer, elevate, and resolve customer technical issues
- Assist identified customers with post-sales training
- Provide presales support and assist in training Fortinet channel partners in the region
- Present at events, seminars, customer meetings, and partner meetings
- Travel primarily within the designated region, with occasional travel to other regions
Requirements
- 3–8 years’ experience in technical/pre-sales support as a pre-sales or security expert
- Experience in LAN/WAN/Internet services administration
- Ability to design network and security solutions
- Ability to effectively utilize Visio
- Ability to create BOMs (Bill of Materials)
- Knowledge of routing, switching, VPN, LAN, WAN, network security, stateful firewalling, NGFW, firewall policies, identity-based policies, NAT, IPS, AntiMalware, Botnet, Application Control, DDoS, Web Filtering, and SDN
- Strong understanding of TCP/IP, IPv4, IPv6, supernetting and subnetting, DNS, HTTP, SMTP, RADIUS, LDAP, Active Directory, PKI, IKE, certificates, L2TP, SSL decryption, SSL VPN, IPSEC, 802.1Q, VLANs, LACP, MD5, SSH, SSL, SHA1, SHA512, 3DES, and AES
- Experience with encryption and authentication technologies required
- Strong technical troubleshooting skills desired
- Strong presentation skills
- Strong communication and writing skills
- Bachelor's Degree or equivalent experience
- Flexibility to travel
Benefits
- 100% company-paid medical, dental, and vision coverage
- Health Spending Account
- Personal Spending Account
- Employee & Family Assistance Plan (EFAP), including counseling, legal advice, and mental health resources
- Critical illness insurance
- Disability insurance
- Life insurance
- Group Registered Retirement Savings Plan (RRSP) with company match
- Competitive Paid Time Off
- Flexible leave policies
- Paid health days
- Equity program eligibility
- Bonus eligibility reviewed at hire and annually at the Company's discretion
Job title
Job type
Experience level
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