Customer Engineer leading technical discovery, demos, and solution design for Federato’s AI - native insurance platform. Supporting carriers and MGUs from presales through post - sale handoff.
About the role
- Presales Engineer demonstrating D-Fend’s counter-drone products, conducting POCs, and qualifying customer requirements. Supporting sales, professional services handoffs, and product strategy at Motorola Solutions.
Responsibilities
- Assist sales managers in qualifying customer technical requirements
- Demonstrate the technical and operational features of the D-Fend product line
- Answer customer questions about D-Fend products
- Ensure proper handover of information to the Professional Services Team for client engagement and project implementation
- Share knowledge about customer environments, systems, and risk profiles
- Present lessons learned to relevant product teams to inform product-line strategy
- Prepare, present, and demonstrate company products to prospective customers
- Conduct proof-of-concepts and relevant field trials
- Communicate with customers, internal teams, and external interfaces to deliver effective product demonstrations
- Communicate technical and operational product features and benefits
- Collect information on customer requirements, counter-drone field changes, and potential competitors
- Perform other duties assigned by D-Fend management
Requirements
- 5+ years of experience in Sales, Engineering or Solutions Architecture
- Strong written and oral communications skills with the ability to present complex topics to technical and non-technical audiences
- Ability to build strong relationships with internal and external stakeholders
- Willingness to think out of the box and challenge the status quo
- Attention to detail and a flawless execution mindset
- Bachelor's Degree is preferred
- Travel requirement: 25-50%
Benefits
- Equal Opportunity Employer
- Inclusive and accessible recruiting experience
- Reasonable accommodations available for candidates with disabilities or other physical or mental health conditions
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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