Customer Engineer leading technical discovery, demos, and solution design for Federato’s AI - native insurance platform. Supporting carriers and MGUs from presales through post - sale handoff.
About the role
- Inside presales security expert supporting Fortinet’s channel sales organization. Advising customers and partners on networking, security, integration, and technical issue resolution.
Responsibilities
- Work closely with an Inside Channel Sales Representative in a defined territory
- Support the sales organization on technical matters regarding pre-sales, sales calls, and post-sales
- Assist in qualifying sales leads from a technical standpoint
- Serve as the main technical resource on sales calls
- Educate customers and partners on features, specifications, functionality, and integration
- Act as the lead technical contact for identified accounts on technical issues
- Work with the technical support team to answer, elevate, and resolve customer technical issues
- Provide post-sales training to identified customers
Requirements
- 3 years’ experience in technical/pre-sales support as a sales or systems engineer
- 3 years’ experience in LAN/WAN/Internet services administration
- Solid understanding of DNS and NFS, SMTP, HTTP, and TCP/IP
- Knowledge of routing, switching, VPN, LAN, WAN, network security, intrusion detection, and antivirus technologies
- Understanding of RADIUS, PKI, IKE, certificates, L2TP, IPSEC, firewall, 802.1Q, MD5, SSH, SSL, SHA1, DES, and 3DES
- Experience with encryption and authentication technologies
- Excellent presentation skills
- Bachelor’s degree or equivalent experience
- Ability to customarily and regularly work outside the office or home office, including travel as needed to make a sale
Benefits
- 100% company paid medical, dental, and vision coverage
- Health Spending Account
- Personal Spending Account
- Employee & Family Assistance Plan (EFAP), including counseling, legal advice, and mental health resources
- Critical illness, disability, and life insurance
- Group Registered Retirement Savings Plan (RRSP) with a company match
- Competitive Paid Time Off
- Flexible leave policies, including paid health days
- Equity program eligibility
- Bonus eligibility reviewed at time of hire and annually at the Company’s discretion
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Presales Engineer demonstrating D - Fend’s counter - drone products, conducting POCs, and qualifying customer requirements. Supporting sales, professional services handoffs, and product strategy at Motorola Solutions.
Inside Channel Systems Engineer supporting Fortinet’s cybersecurity sales organization. Qualifying leads, leading technical sales calls, and resolving customer network security issues.
Presales Consultant demonstrating Ada’s AI customer service platform across chat, email, and voice. Partnering with sales teams on technical discovery, demos, evaluations, and deal scoping.
Presales Security Expert supporting Fortinet, a cybersecurity company, with technical sales, network security solution design, customer training, and post - sales troubleshooting.
HPE Channel Presales Technical Architect enabling partners to position, design, and sell storage and data protection solutions. Supporting architecture, demos, PoCs, pipeline growth, and partner technical advocacy.
HPE channel presales architect enabling partners to position, design, and deliver storage and data protection solutions. Driving partner capability, pipeline growth, and competitive wins.
Channel presales architect enabling partners to design and sell HPE storage and data protection solutions. Driving technical advocacy, pipeline growth, and customer opportunity support.
Leading presales strategy and solution architecture for FIS financial technology platforms. Presenting secure cloud and managed - services solutions to financial - services clients across the US and Canada.
Philips hospital - monitoring infrastructure architect shaping technical pre - sales, solution design, and medical - device integration. Supporting customer presentations, proposals, pricing, and sales forecasting across Quebec and Eastern Canada.