Senior Genesys engineer managing routing, IVR, and omnichannel integrations for Forward Financing, a fintech lender. Optimizing customer and agent contact - center experiences across voice, SMS, and email.
About the role
- Sr. Multiplayer Systems Engineer designing systems for load testing and game bot development at Fortis Games. Collaborating to ensure infrastructure stability for seamless multiplayer experiences.
Responsibilities
- Architect Load Testing Strategies: Own the end-to-end strategy for simulating high-concurrency environments to identify server-side performance limits.
- Develop Headless Clients: Build "headless" versions of the game client to simulate massive player loads efficiently.
- Build Bot Infrastructure: Develop automated agents and deployment strategies.
- Integrate Automation Frameworks: Partner with engineering to integrate existing automation modules and UI testing tools into the projects.
- Engineer Internal Tools: Create and maintain debug menus, validators, and tools that enhance productivity for the broader QA and Design teams.
- Optimize for Scalability: Ensure all test code and bot deployments are optimized for performance across cloud-based and local environments.
Requirements
- Strong mastery of C# and at least one scripting language (Python, Go, or JavaScript).
- Hands-on experience with Unity (or similar engines), including the ability to adapt engine code for performance and "headless" testing.
- Proven ability to build game bots and AI-driven agents to simulate complex player behavior and automate gameplay loops at scale.
- Experience identifying system capacity limits and simulating high-concurrency environments for multiplayer games.
- Expertise in backend-driven validation and simulating user behavior without a frontend/UI.
- Deep understanding of game-specific technical challenges, such as network code, latency, and client-server synchronization.
- Experience designing debug menus, internal development tools, and reusable components for designers, artists, and engineers.
- Knowledge of AWS (EC2, S3) for scaling bot instances and familiarity integrating frameworks with CI/CD pipelines (GitHub Actions, Jenkins).
Benefits
- We strongly believe we are changing how games studios operate and at the core of what we do is making great games that create a connected community
- We're not just about making Games Where You Belong. We're also about building communities where our people belong. That's why Fortis is a thriving environment that celebrates diversity, embraces inclusivity, and fosters growth.
- Build and grow with a seasoned team of accomplished talent who have left an impactful mark in their disciplines, both in and out of gaming.
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