About the role

Engineering Manager overseeing AI Platform tasked with enabling AI for practitioners at Fullscript. Driving execution across a cross-functional team and ensuring quality engineering practices.

Responsibilities

Own the delivery and outcomes of a cross-functional AI innovation team, supporting multiple concurrent project streams
Manage and support the engineers on your team through regular feedback, coaching, and career development
Drive planning and execution for the team’s roadmap, ensuring a healthy, well-prioritized backlog aligned with company goals
Partner with Product, Design, Data, and AI/ML teams to translate high-level strategy into clear, actionable technical initiatives
Lead technical discovery and planning sessions, ensuring solutions are well-designed, feasible, and meet quality standards
Champion strong engineering practices, including managing technical debt, observability, and long-term maintainability
Monitor delivery progress, communicate status and risks clearly, and proactively remove obstacles to keep the team moving
Foster a culture of accountability, ownership, and continuous improvement, incorporating learnings from launches and retrospectives
Contribute technically when helpful - supporting design discussions, reviews, or debugging - without being a delivery bottleneck
Represent your team to stakeholders, keeping communication clear while advocating for both business needs and engineering health

Proven experience managing and supporting engineers, with a strong focus on coaching, feedback, and career growth
The ability to own team outcomes end-to-end, balancing delivery, quality, and long-term technical health
Broad technical fluency across your team’s domain, with the ability to engage in design discussions and guide technical decision-making
Experience translating high-level business and product goals into clear, actionable team plans
Strong execution skills - you can forecast, communicate progress, manage risk, and adapt plans as needed
A collaborative mindset and comfort partnering closely with Product, Design, Data, and AI/ML stakeholders
A bias toward ownership and grit: you proactively remove blockers, step in when needed, and do what it takes to help the team succeed
Authentic leadership - you communicate openly, seek feedback, and model continuous learning for your team
Strong curiosity and a willingness to experiment in the AI space, with an eye toward practical, real-world impact

Ability to work Wherever You Work Well*
Flexible Paid Time Off program
Fullscript’s RRSP match program
Stock Options
Custom benefits package (medical, dental, vision) with HSA
Discount on Fullscript catalog of products for family & friends
Training budget and company-wide learning initiatives
Employee Wellness Programs (including no meeting Wednesday)
**
*Our Wherever You Work Well philosophy means Fullscript teammates get to pick their own office - whether that’s in-office, at home, or a bit of both 🐶🏡