Technical Solutions Consultant implementing integrations, APIs, and custom solutions for Innosphere’s technology clients. Translating customer needs into scalable workflows across cloud and enterprise platforms.
About the role
- Workflow Solutions Engineer at gaiia designing scalable telecom solutions and collaborating with customers and teams. Requires deep telecom knowledge and experience with TypeScript/JavaScript.
Responsibilities
- Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers.
- Document network topologies, business process flows, and integration points with clarity, highlighting constraints, dependencies, and design assumptions.
- Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure and business operations.
- Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects.
- Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform.
- Build and implement workflows leveraging gaiia’s workflow builder.
- Provide architecture oversight and clarification during onboarding and implementation phases.
- Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation.
- Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations.
- Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs.
- Drive requirements to a team of highly-skilled software engineers to develop network provisioning automations based on your designs.
Requirements
- Bachelor's degree in a relevant field (e.g., Computer Science, Network Engineering), or equivalent practical experience, along with industry certifications.
- Deep knowledge of the telecom industry and network engineering.
- Ability to understand and code workflows in TypeScript/JavaScript.
- 5+ years experience as a Network Engineer, Solution Architect, Sales Engineer or similar role within the broader B2B SaaS industry.
- Excellent presentation and communication skills, with the ability to effectively articulate technical concepts to both technical and non-technical audiences.
- Ability to build and maintain strong relationships with customers and internal stakeholders.
- Self-motivated, proactive, and results-oriented with a passion for technology and innovation.
- You have the ability to travel frequently in the US, to actively support our customers during key engagements and go-lives.
Benefits
- Flexible 25 days of vacation.
- Stock Options Plan.
- Group Insurance.
- Telemedicine.
- Life Spending Account.
- Employee-sponsored RRSP.
- Flexible working hours & all-remote work.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Architecte senior concevant des architectures Azure et Databricks pour une grande organisation financière et d’assurance. Encadrement des équipes et pilotage des décisions d’architecture de bout en bout.
Sr. Solution Architect designing secure, scalable enterprise solutions for Thales aerospace, transportation, defense, security, and space businesses. Guiding architecture governance, integration, and delivery across Quebec or Ontario.
Sr. Solution Architect designing secure, scalable enterprise solutions for Thales aerospace, transportation, defense, security, and space businesses. Guiding architecture governance, integration, cloud, and delivery across Quebec or Ontario.
Solution Architect building ServiceNow portals and AI applications for NewRocket. Leading customer engagements from discovery through production with hands - on full - stack and LLM engineering.
Manager designing Amazon Connect and Zendesk cloud contact center architectures for TELUS Digital. Leading technical pre - sales, demonstrations, proofs of concept, and customer solution engagements.
AI Solution Architect designing Azure - based agentic and machine learning solutions for a Canadian financial institution. Translating business requirements into secure, scalable cloud architectures.
AI Lead Solutions Architect designing scalable AI/ML systems for a global financial institution. Leading R&D, production deployment, and engineering mentorship across financial - services applications.
Technical Solutions Architect designing Juniper and Aruba enterprise networking solutions for Arrow’s channel partners. Leading technical sales engagements, demonstrations, and solution architecture across North America.
Global Solutions Engineer leading MSSP partner architecture and AI security evaluations at Sophos. Building demos, proofs of value, and global technical enablement.