Dell vendor presales specialist supporting client hardware sales, proposals, training, and pipeline growth. Softchoice provides secure cloud, AI, software, and digital workplace solutions to Canadian and U.S. organizations.
About the role
- Senior cybersecurity pre-sales architect designing managed security and professional services solutions. Advising enterprise clients and supporting complex security sales across Canada and the US.
Responsibilities
- Build and maintain trusted relationships with security leaders, CISOs, risk officers, and technical decision-makers
- Identify and drive expansion opportunities for professional services and managed security services (MSS)
- Design and architect comprehensive security solutions across professional services and managed security services delivery models
- Engage customers to understand security challenges, compliance requirements, risk posture, and business objectives
- Translate customer needs into compelling technical solutions and value propositions
- Collaborate with professional services, MSS delivery teams, and solution partners to develop security service offerings
- Scope requirements and proposed solutions into Statements of Work (SOWs), technical architecture blueprints, and RFP responses
- Present security solutions and value propositions to technical teams, business executives, and C-suite stakeholders
- Maintain knowledge of the security landscape, threat environment, regulatory frameworks, and vendor ecosystem
- Provide market insights to sales and delivery teams
- Develop business cases and financial models for security investments, including ROI, TCO, and risk mitigation value
- Serve as the voice of the customer to inform service development and continuous improvement
- Drive cross-functional collaboration among sales, delivery, offering management, and marketing
Requirements
- Bachelor's degree in Computer Science, Engineering, Information Systems, or related discipline with a focus or major in cybersecurity/information security - MUST HAVE
- Minimum 5 years of hands-on IT and cybersecurity experience, with at least 2 years in technical pre-sales, solution architecture, or presales engineering - MUST HAVE
- Proven experience in customer-facing roles; comfortable presenting technical and business solutions to all organizational levels, including executives - MUST HAVE
- Working experience with a Managed Security Services provider (MSSP) or familiarity with Security Operations Center (SOC) operations and 24/7 security monitoring - MUST HAVE
- Technical knowledge and experience demonstrating security technology for SIEM, SOAR and MDR in customer pre-sales engagements - MUST HAVE
- Technical knowledge of security technologies across multiple domains: firewalls, intrusion prevention/detection, DLP, cloud security, endpoint protection, and familiarity with vendor ecosystem (Palo Alto Networks, Checkpoint, Cisco, IBM, Splunk, Fortinet, etc.) - MUST HAVE
- Strong verbal and written communication skills; ability to articulate complex security concepts in customer-friendly language - MUST HAVE
- Professional security certifications: CISSP, CISM, GIAC (GCIH, GSEC), CEH, CISA, CRISC, or equivalent - HIGHLY DESIRABLE
- Experience designing and proposing security consulting services: penetration testing, security assessments, vulnerability assessments, PCI compliance audits, and security policy development - HIGHLY DESIRABLE
- Experience developing security solution architectures and responding to large-scale, complex RFPs and technical questionnaires - HIGHLY DESIRABLE
- Knowledge of cloud security (AWS, Azure, GCP), virtualization, and hybrid security architectures - HIGHLY DESIRABLE
- Understanding of regulatory frameworks and compliance requirements: GDPR, HIPAA, PCI DSS, NIST, CSF, industry-specific regulations - HIGHLY DESIRABLE
- Knowledge of modern threat landscape: cyber kill chains, MITRE ATT&CK framework, threat modeling, and attack surface analysis - HIGHLY DESIRABLE
- Experience with security service delivery models and SLAs; understanding of KPIs for MSS and professional services - HIGHLY DESIRABLE
- Track record of identifying and closing mid-to-large security services deals with complex sales cycles - HIGHLY DESIRABLE
- Legally eligible to work in Canada
- Employment conditional upon a criminal record check
Benefits
- Competitive salary
- Health benefits (medical, vision, dental)
- Life insurance
- Pension plan
- Professional development
- Amazing company culture
- Free parking
- Gym on-site
- Diverse leadership team
- Equal opportunity employer
- Accommodation for individuals with disabilities through each stage of the recruitment process
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