Head of Global Enablement building AI - powered systems for Owner, an AI - native platform helping restaurants and local businesses grow. Leading sales, onboarding, and customer success enablement.
About the role
- Grocery merchandising leader shaping Giant Tiger’s Hard Discount assortment, pricing and promotions. Driving sales, profitability and customer value across its Canadian retail and franchise network.
Responsibilities
- Lead Giant Tiger's Grocery merchandising strategy to strengthen its Hard Discount and lowest-price position
- Lead the evolution toward a simpler, more productive grocery assortment
- Make disciplined SKU decisions based on customer traffic, sales, profit and inventory productivity
- Develop pricing and promotional strategies
- Partner with Private Label to identify assortment opportunities and grow the private label business
- Develop strategies that earn franchise owners' support using commercial judgment, data and store insight
- Partner with Supply Chain, Replenishment, Marketing, Merchandising Financial Planning and Store Operations
- Provide demand forecasts and commercial insights supporting inventory planning, product availability and inventory turns
- Build strategic vendor relationships and negotiate competitive commercial terms
- Lead, coach and develop a team of merchandising leaders
- Report to the Executive Vice President and Chief Merchant
Requirements
- 10+ years of progressive experience in grocery, food merchandising or a related retail environment
- 5+ years of experience leading merchandising or category teams, including leading and developing other leaders
- Strong grocery/fresh merchandising experience with accountability for assortment, pricing, category performance and profitability
- Strong commercial mindset and ability to identify products that drive customer traffic, sales and profit
- Experience simplifying or rationalizing assortments while protecting customer value and business performance
- Ability to translate merchandising strategy into clear priorities and day-to-day execution
- Experience influencing store operators, franchisees or other independent business partners
- Ability to work effectively with Supply Chain, Marketing, Operations, Finance and merchandising teams
- Strong vendor management and negotiation experience
- University Undergraduate degree in Business, Merchandising, or related field and 10 years' experience in the retail industry OR 15 years' experience in the retail industry
- Experience within Hard Discount, value or limited-assortment retail environment is an asset
- Private label merchandising experience is an asset
- Experience across fresh and ambient grocery categories is an asset
- Experience within a franchise retail environment is an asset
- Bilingual in FR and EN is an asset
- Must be legally authorized to work in Canada and maintain authorization for the duration of employment
- Moderate travel required, including regular travel to the Giant Tiger Home Office, stores, and vendors
Benefits
- Competitive compensation
- Short-term incentive plan with 30% annual bonus opportunity
- Company-funded retirement savings support
- Long-term incentive plan (LTIP), 35% annual
- Flexible, cost-shared health and dental benefits available on hire
- Annual paid time off, including personal and vacation days
- Additional paid holiday time between Christmas and New Year’s
- Coaching, training, and career development support
- Store discount
- Parental leave salary top-up
- Recognition program with monetary rewards and other perks
- Safety first environment
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