Signature Service Manager leading Desjardins wealth management operations across Saint - Jean - sur - Richelieu, Granby and Saint - Hyacinthe. Managing affluent - client relationships, business growth, compliance and specialist teams.
About the role
- Digital Transformation Manager helping General Motors dealers optimize digital tools, online presence, and sales conversion. Leading onboarding, training, analytics, and dealer support across Western Canada.
Responsibilities
- Support the effective dealer onboarding process for digital tools and services from kickoff through completion and post-launch support.
- Optimize dealer digital performance and deliver strategic digital consulting and analytic reporting.
- Establish a premium online customer experience.
- Collaborate with the DDS Manager and Regional Sales Team to align priorities and dealer interactions.
- Champion onboarding processes, define core onboarding teams, and guide dealer personnel through product and vendor changes.
- Provide guidance and training on best practices to drive web traffic and increase sales conversion rates.
- Curate and host quarterly dealer digital best-practices training workshops.
- Communicate the importance of timely digital-lead actioning to improve sales results and year-over-year digital KPIs.
- Participate in joint dealer contacts with district managers.
- Provide Level 1 support for Dealer Digital Solution products and services.
- Manage dealer support activities, including intake, tracking, resolution and escalation of cases.
- Interact with third-party support partners and maintain current training on GM systems and services.
- Communicate and report to VSM stakeholders, field teams and dealers.
- Travel regularly within the assigned region using a company-assigned vehicle.
Requirements
- 5 years of sales, marketing and technology experience.
- District Manager/field experience interfacing with automotive dealers preferred.
- Proven track record of driving positive change in sales, service, marketing or CX fields.
- Strong relationship-building, problem-solving, communication and presentation skills.
- Highly analytical with strong attention to detail.
- Comfortable working with data, analytics and developing reporting.
- Strong project management capabilities.
- Valid Driver’s License.
- Successful completion of post-secondary education; Bachelor's Degree preferred.
- Must not require GM immigration sponsorship now or in the future.
Benefits
- Paid time off including vacation days, holidays, and supplemental benefits for pregnancy, parental and adoption leave.
- Healthcare, dental and vision benefits including health care spending account and wellness incentive.
- Life insurance plans to cover you and your family.
- Company and matching contributions to a Defined Contribution Pension plan.
- GM Vehicle Purchase Plan for you and your family.
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Signature Service Manager leading Desjardins wealth management operations and client growth. Managing specialists, business development, risk, compliance and high - net - worth client relationships.
Technical Manager engineering and commissioning SCADA systems for Power Factors’ renewable - energy software platform. Supporting customers, sales, testing, and project delivery across North America.
Support Delivery Manager guiding strategic customer success for Akamai’s cloud, security and delivery solutions. Building service improvement plans and managing premium customer accounts.
Senior railway structures manager leading bridge, culvert, and retaining - wall projects for RailWorks, a North American rail infrastructure provider. Overseeing engineering, construction, safety, budgets, and teams.
Senior Case Manager managing enrollment, reimbursement, and therapy access for Sentrex Health Solutions’ pharmaceutical patient support programs. Delivering case management, CRM expertise, and training remotely across Canada.
Senior Case Manager coordinating patient enrollment, drug reimbursement, and therapy access for Sentrex Health Solutions’ Canadian pharmaceutical support programs. Delivering case management, CRM expertise, and training remotely.
Global Sector Manager advancing sector strategy, client relationships, and revenue growth for a global law firm. Connecting lawyers, practices, and regions to expand strategic client opportunities.
Government of Alberta manager leading curriculum assurance, quality review, and complex projects. Advising leaders and collaborating with Alberta educators and school authorities.
Resource Manager coordinating CGI and creative production talent for Marks, a global consumer experience agency. Forecasting studio capacity, bookings, and freelance resources across international projects.