Remote PerkinElmer specialist diagnosing Materials Characterization hardware, software, and application issues. Supporting customers, field engineers, and service teams across North America.
About the role
- Analyste de réclamations santé-dentaire chez UV Assurance, mutuelle d’assurance québécoise. Service client, analyse et traitement de réclamations santé.
Responsibilities
- Provide customer service for health claims to internal and external clients
- Analyze and enter claim submissions
- Receive and return calls from plan members, plan administrators, pharmacies, and service providers
- Answer questions regarding group insurance contracts and health and dental claims
- Draft and process written communications with plan members and partners
- Support the dental claims team as needed
- Analyze healthcare claims, including drug, travel, and death claims
- Accurately enter requests into the processing system
- Navigate a multi-system environment involving a high volume of information
- Comply with personal information protection policies
- Participate in the continuous improvement of departmental procedures
Requirements
- College diploma (DEC) in administration, insurance, or healthcare; vocational diploma (DEP) in pharmacy assistance; or an equivalent combination of education and experience
- Minimum of 3 years of experience in a similar role
- Insurance experience is an asset
- Advanced French and English proficiency
- Excellent customer service skills, strong analytical and summarization abilities, sound judgment, and meticulous attention to detail when processing data
- Proficiency in Microsoft Office: Word, Excel, Teams, and Outlook
- Knowledge of TELUS Health software is an asset
Benefits
- Certified Healthy Enterprise
- Access to the head office gym
- Instructor-led classes
- Health and wellness program
- Telemedicine
- Employee Assistance Program (EAP)
- Daytime work schedule of 35 hours per week
- Hybrid work arrangement
- Work-life balance
- Defined benefit pension plan
- Comprehensive group insurance
- Preferred rates on insurance products
- Generous annual vacation policy
- Personal days allowance
- Comprehensive onboarding support
- Internal career advancement opportunities
Job title
Job type
Experience level
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