Forward Deployed Engineer deploying Scopic’s SOC for AI platform for enterprise security and compliance. Building Python workflows, integrating MCPs, and leading client implementations.
About the role
- AI Software Engineer developing observability tools for users at Grafana Labs. Responsible for building high-performance AI features and collaborating cross-functionally.
Responsibilities
- Build and deliver AI solutions: Take ownership of developing high-performance AI features to help users detect, triage, and resolve incidents using observability data and tools.
- Rapid experimentation and iteration: Implement a highly iterative process where you quickly prototype, test, and validate with real users, including shipping and evolving LLM- or agent-powered workflows for incident lifecycle management and automated analysis tasks.
- Collaborate cross-functionally: Work with data analysts, product managers, and designers to shape AI-driven product features, including integration of agentic components with internal tools, alerting systems, runbooks, and developer workflows.
- Utilize AI tools effectively: Use AI and automation tools to enhance both product functionality and your own development workflows.
- Effective communication: You’ll be working in a highly dynamic and collaborative environment, so we need someone who can communicate effectively and contribute across teams.
- Ownership and impact: Take full ownership of the AI solutions you develop, ensuring they are not only innovative but also scalable, maintainable, and aligned with real user workflows.
Requirements
- Experience with LLMs, prompt engineering, and building applications powered by GenAI.
- Proven track record of delivering software that made it into production and is actively used by users.
- Exposure to working in cloud-native environments (e.g., AWS, GCP, Azure).
- Experience using observability tools to understand and troubleshoot system behavior.
Benefits
- 100% Remote, Global Culture
- Scaling Organization
- Transparent Communication
- Innovation-Driven
- Open Source Roots
- Empowered Teams
- Career Growth Pathways
- Approachable Leadership
- Passionate People
- In-Person onboarding
- Balance is Key: Global annual leave policy of 30 days
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