About the role

  • Staff GTM Engineer at Grafana Labs building next-gen AI systems for operational efficiency. Partnering with teams to implement automation and streamline workflows across departments.

Responsibilities

  • Build & operate GTM automation systems
  • Build and operate reliable automation across custom code + orchestration tools (e.g., n8n/Workato/Make)
  • Implement modular, scalable, multi-agent AI systems that operate 24/7 and integrate with marketing platforms
  • Own technical direction for GTM automation
  • Partner with RevOps, Demand Generation, Regional Marketing, Events Marketing, & SDRs to solve workflow inefficiencies
  • Create reusable workflow templates, playbooks, and “how-to” docs
  • Provide hands-on technical support and troubleshooting for AI systems across teams
  • Align AI chatbot systems across multiple teams to create unified prospect interaction routing
  • Build intelligent routing logic that determines when and how to engage human resources in prospect interactions
  • Create internal training materials, best practices documentation, and scalable frameworks for AI tools
  • Support ongoing AI adoption through hands-on technical assistance and system optimization

Requirements

  • 7+ years building production systems and integrations
  • 2+ years hands-on experience applying LLMs/AI to production workflows — not just prototypes
  • Proven experience delivering AI-enabled systems or automation (0→1 or major expansions) with measurable business outcomes
  • Strong in Python and JavaScript/Node.js
  • Deep familiarity with Google Cloud Platform, BigQuery, and Cloud Functions
  • Hands-on experience with LLM frameworks and patterns: prompt engineering, RAG, function calling/tool use, agent orchestration, structured output parsing, and evaluation
  • Fluent with AI-assisted development tools (GitHub Copilot, Cursor, Claude Code) — you use AI to build AI systems.
  • Experience integrating with Salesforce (or similar CRM) and at least one marketing automation platform (Customer.io / HubSpot / Marketo)

Benefits

  • 100% Remote, Global Culture
  • Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
  • Transparent Communication – Expect open decision-making and regular company-wide updates.
  • Innovation-Driven – Autonomy and support to ship great work and try new things.
  • Open Source Roots – Built on community-driven values that shape how we work.
  • Empowered Teams – High trust, low ego culture that values outcomes over optics.
  • Career Growth Pathways – Defined opportunities to grow and develop your career.
  • Approachable Leadership – Transparent execs who are involved, visible, and human.
  • Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
  • In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
  • Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Job type

Full Time

Experience level

Lead

Salary

CA$186,368 - CA$223,642 per year

Degree requirement

Bachelor's Degree

Tech skills

BigQueryCloudGoogle Cloud PlatformJavaScriptNode.jsPython

Location requirements

RemoteCanada

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