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Case Management Specialist – Consumer Insolvency
Posted 2 days ago
About the role
- Insolvency specialist handling consumer insolvency cases at Raymond Chabot Grant Thornton. Collaborating on legal representations and managing debtor assets in a hybrid work environment.
Responsibilities
- Take ownership of assigned cases, analyze them and ensure timely progress.
- Demonstrate empathy, listen and put clients at ease by adapting your approach to their state of mind.
- Appear in court to represent the office for discharge hearings and motions.
- Monitor delinquent accounts and manage debtor discharges.
- Manage assets to be realized/sold by the trustee.
- Communicate and reach agreements with various stakeholders (creditors, lawyers, representatives of financial institutions).
- Effectively lead, take charge of and oversee client meetings (case follow-ups and consultation phases).
- Quickly establish trust and credibility with internal and external clients and with creditors.
- Analyze and complete complex average monthly income calculations and reach agreements with debtors to establish payment obligations.
- Know, comply with and apply administrative and ethical rules as well as the firm’s quality standards.
Requirements
- Bachelor’s degree in Business Administration, Law, or another relevant field.
- Relevant experience in insolvency is an asset.
- Practical ACPIR course on insolvency consultations (CPCI) and bankruptcy administration is an asset.
- Excellent organizational skills: priority management, rigor, efficiency, analytical mindset, curiosity, agility and interpersonal flexibility.
- Strong interpersonal skills: customer service, team spirit, autonomy, leadership and the ability to work both independently and as part of a team.
- Ability to work under pressure and manage stress effectively.
- Excellent command of French, both spoken and written.
- Knowledge of the main areas of law related to insolvency (bankruptcy, security interests, municipal, family/matrimonial, tax and business law), including applicable laws and codes (BIA – Bankruptcy and Insolvency Act; Civil Code of Québec (C.c.Q.); Code of Civil Procedure (C.p.c.); etc.).
- Proficiency with Microsoft Office tools and ease in learning new software, with the ability to work comfortably in a computerized environment.
Benefits
- Competitive and flexible group insurance plan.
- Group RRSP with employer contribution.
- Telemedicine service and Employee and Family Assistance Program (Dialogue).
- Health and wellness program.
- Flexible work environment.
- Employee referral bonus.
- Supplemental parental insurance benefit (PSAP) up to 23 weeks.
- Corporate discounts.
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