Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Staff Software Engineer at Ground News responsible for backend system reliability and scalability. Collaborating with engineering teams to design and operate services for news comparison platform.
Responsibilities
- Take on SRE-shaped responsibilities such as monitoring, alerting, incident response, and performance tuning to keep our services reliable and scalable in production.
- Manage infrastructure as code and deployment workflows across AWS and GCP, using Kubernetes and OpenTofu (Terraform) to ship changes safely.
- Act as a senior voice in code review, expediting the PR process primarily across backend and infrastructure while also supporting the frontend where possible.
- Partner with Customer Success to triage, prioritize, and resolve user-impacting issues, and relay that context back to the broader product and engineering teams.
- Contribute a senior voice to architecture and systems design discussions, helping steer technical decisions in the right direction.
- Champion high engineering quality through testing, code reviews, observability, and thoughtful operational practices.
- Own the services you build, monitoring system health and responding to incidents with urgency.
Requirements
- 15+ years of experience maintaining and operating high-performing, production backend systems.
- Deep expertise in Node.js and TypeScript.
- Strong experience designing, building, and integrating RESTful APIs and the services behind them.
- Solid knowledge of distributed systems design and architecture patterns.
- Hands-on experience operating services in the cloud (AWS and/or GCP).
- SRE-oriented experience: monitoring, alerting, incident response, and performance optimization for production systems.
- Experience with data stores and event-driven systems such as PostgreSQL, Elasticsearch/OpenSearch, and message queues or streams (Kafka, SQS, or Pub/Sub).
- A track record of shipping and scaling reliable services for a successful consumer product.
- Experience planning and executing rollouts safely.
- A collaborative approach to code review and cross-functional work.
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Freedom to work remotely
- Opportunities for career growth
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