Senior Process Engineer joining Sedgman's team in Vancouver, providing process engineering support at all project lifecycle stages.
About the role
- Forward Deployed Engineer deploying and supporting software solutions for H2 Analytics. Ensuring seamless integration and performance in complex client environments, primarily on-premises.
Responsibilities
- Deploy, configure, and support EASE and other software solutions in client environments
- Ensure our software integrates effectively with client infrastructure and performs reliably under operational constraints.
- Spend much of the time installing and configuring systems, troubleshooting issues across application, network, and infrastructure layers.
- Adapt deployments to meet the realities of each environment.
- Work with secure or restricted networks, integrating with third-party systems, and resolving technical challenges.
- Collaborate closely with project managers and engineering teams to deliver successful deployments.
- Engage directly with clients as needed to diagnose issues, understand constraints, and ensure long-term success.
- Help refine how we deploy and support EASE, contributing to more scalable and repeatable delivery practices.
- Thrive in hands-on technical work, comfortable operating in complex and imperfect environments.
Requirements
- 5+ years of experience deploying and integrating complex applications into client environments
- Demonstrated experience communicating with technical and non-technical stakeholders, explaining issues clearly, and building trust while working through complex problems.
- Exceptional problem solving and debugging skills, including ability to troubleshoot complex technical issues across application, infrastructure, and network layers.
- Strong working knowledge of Linux sysadmin, (e.g., user management, security, package managers, storage, etc.).
- Strong working knowledge of networking configuration and best practices (firewalls, routing, VPNs) and experience troubleshooting network-related issues, ideally in secure network environments.
- Experience with scripting (e.g., Bash, Python) to automate tasks and streamline deployments.
- Experience with Docker / containerization and image creation.
- Experience working directly with clients to diagnose issues, understand constraints, and support successful deployments.
- Knowledge of hypervisor software (e.g. VMWare, Hyper-V, VSphere, ESXi, Proxmox)
- Knowledge of GIS applications / geospatial data
- Eligible to obtain (or hold) a Government of Canada Secret clearance.
- Able to support on-site deployments and client engagements as required.
Benefits
- Extended health insurance for employees and their dependants
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