Retail CSR at Park Insurance providing personal lines insurance in Burnaby. Responsible for sales, customer service, and insurance evaluation duties.
About the role
- Lead Specialist for intelligence training and modernization, owning complex client outcomes and shaping delivery solutions. Work with military, national security, and law enforcement organizations.
Responsibilities
- Sit at the intersection of delivery and product for intelligence training and modernization.
- Own complex client outcomes with a high degree of autonomy.
- Serve as the primary point of contact for client leads on your programs.
- Shape how we design and deliver exercises or solutions.
- Translate field experience into reusable improvements.
- Design and build synthetic intelligence environments.
- Support adoption and change enablement.
- Bring operational insight back to our product team.
Requirements
- 10+ years of relevant experience in defence, national security, or public safety environments.
- Experience owning complex investigations and/or intelligence cycles end-to-end, operating with high autonomy in ambiguous environments.
- Experience acting as the primary point of contact for client leads, shaping scope, managing difficult conversations, and steering engagements through ambiguity.
- Advanced analytic or operational craft, including the ability to design approaches to non-routine problems rather than simply execute established processes.
- Proven ability to synthesize complex inputs (e.g., technical or tactical data) into decision-ready outputs for senior stakeholders.
- Experience reviewing others’ work, mentoring peers, and maintaining a high standard of craft across deliverables.
- Eligible to obtain (or hold) a Government of Canada Level III (Top Secret) security clearance.
- Willingness to travel.
Benefits
- Extended health insurance for employees and their dependants.
- Eligible for an annual bonus based on company and individual performance.
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