Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Staff Software Engineer at H2 Analytics developing AI-powered tools for military and emergency response training. Lead architectural design, coach engineers, and drive software development excellence.
Responsibilities
- Lead the architectural design and implementation of high-impact EASE features across multiple engineering teams
- Coach senior software engineers across teams; organizational multiplier across the engineering org. Drive software development excellence across the org.
- Gather stakeholder feedback and defining features to meet customer needs
- Write proposals, carrying out code experiments, and building prototypes
- Lead the technical response for large-scale, critical production incidents
- Introduce new, cutting-edge technologies that provide a strategic advantage
- Partner with Product and Executive leadership to influence what we build and how we build it. Help define the technical roadmap.
- Identify and push for technical and process improvements.
- Improve our CI/CD and simplifying deployment and administration
- Maintain and diagnose our software as it runs in production in the cloud or in customer data centers, in support of our customers
- Drive performance and scalability improvements
- Teach advanced coding practices and architectural patterns
- Review and approve code contributions from team members, ensuring quality, security, compliance
Requirements
- At least 8+ years building complex web applications and backend services as a full-stack engineer
- A minimum of 4 years at a Senior / Staff / Principal level with scope beyond a single team
- Exceptional architecture and software design skills
- Advanced knowledge of reactive UI frameworks (React, Vue…)
- Expertise with TypeScript and many other modern languages
- Extensive experience developing REST APIs
- Database architecture (SQL / NoSQL)
- Deep experience with Linux and Docker containers
- Architecting microservices and large-scale distributed systems for performance, scalability, high availability
- Experience interviewing software engineering candidates at a senior level
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience
- Eligible for a Top Secret security clearance in Canada
Benefits
- Extended health insurance for employees and their dependants
- A generous and flexible vacation policy. We encourage time off to recharge
- Company equity in a growing startup
- Fully remote
- We get together as a team at least once a year to reconnect
- We are committed to building a supportive and diverse company
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