Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
About the role
- Staff Software Engineer developing custom applications for simulation tools at H2 Analytics. Leading architecture, implementation, and coaching for high-stakes environments.
Responsibilities
- Build the platform end-to-end from zero: architecture, implementation, and deployment of simulated social media environments
- Design and implement the AI agent system for autonomous bot activity
- Make key technical decisions: stack selection, service boundaries, data models, infrastructure
- Rapidly prototype and iterate — we measure in days, not sprints
- Lead the day-to-day technical work of the team
- Own the cloud and local infrastructure running in production
- Coach senior software engineers and drive software development excellence
Requirements
- At least 8+ years building complex web applications and backend services as a full-stack engineer
- A minimum of 6 years at a Senior level
- Strong full-stack web development experience with modern frontend frameworks (React, Vue)
- Expert rapid-prototyping skills
- Expertise with TypeScript and modern backend languages
- Strong practical experience with LLM integration (RAG, prompt engineering, or agent workflows)
- Strong event-driven systems experience (WebSockets, message queues, pub/sub)
- Cloud and on-premises infrastructure ownership (AWS, Terraform, Kubernetes)
- Database architecture across SQL and NoSQL for varied workloads
- Track record of shipping full products with small teams or as a founding/early engineer
- Experience interviewing software engineering candidates at a senior level
- Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field, or equivalent experience
- Eligible for a Top Secret security clearance in Canada
Benefits
- Extended health insurance for employees and their dependants
- A generous and flexible vacation policy. We encourage time off to recharge
- Company equity in a growing startup
- Fully remote
- We get together as a team at least once a year to reconnect
- We are committed to building a supportive and diverse company
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