Senior Software Engineer building scalable AWS, Big Data, and ML infrastructure for Genesys’ AI - powered customer - experience platform. Leading distributed systems projects from architecture through production.
HW
Software Engineer, Infrastructure, Developer Tooling
Posted 3 months ago
About the role
- Software Engineer building and maintaining internal development tools for Homebase. Key contributor to platform infrastructure enhancing developer experience and CI/CD pipelines.
Responsibilities
- Build, maintain, and improve internal developer tools that streamline engineering workflows, CI/CD pipelines, and deployments
- Own the implementation of well-scoped features end-to-end—from writing the code to monitoring it in production
- Identify and address friction points in the developer experience, using data and metrics to prioritize improvements
- Contribute to the reliability and scalability of our AWS-based infrastructure within defined domains
- Write clean, testable, maintainable code that upholds and advances Homebase engineering standards
- Collaborate cross-functionally with platform, security, and product teams to understand requirements and make sure your work fits the broader picture
- Actively participate in on-call rotations, helping identify and resolve infrastructure issues
- Collaborate with teammates and begin influencing engineering decisions on your team
- Use AI tools to drive personal effectiveness and improve your workflows
Requirements
- 3+ years of experience in Software Development or Infrastructure Engineering—your roots are in writing software, and your infra experience grows from there
- Strong development background in Ruby or Golang—you're comfortable writing production-quality code and building internal services in at least one of these languages
- Hands-on experience building internal platforms or tooling that other systems rely on—you've treated it like a product, using data and feedback to drive what you build next
- Genuine interest in developer experience: you think about the internal engineer as a customer and are energized by reducing friction for your teammates
- Some hands-on experience with AWS or cloud infrastructure in production—you don't need to be an infrastructure expert, but you understand core concepts and can navigate cloud environments with confidence
- Familiarity with Infrastructure as Code (Terraform preferred) and containerized application deployment
- Experience with CI/CD systems and an understanding of how software delivery pipelines work
- Ability to use observability tools to identify, debug, and resolve issues in production
- Ability to work across team boundaries with platform, security, and product teams—keeping the right people informed and your work rarely landing as a surprise
- Strong sense of ownership—you deliver on commitments, monitor what you ship, and follow through on risks to timely delivery
- Growth mindset: you integrate feedback, support teammates' development, and communicate effectively.
Benefits
- Ownership & Financial Security: Stock options + 401(k) with 4% match
- Comprehensive Healthcare: Medical, dental, and vision coverage + FSA options
- Paid Time Off: Flexible PTO + company holidays + designated focus periods
- AI access, for real: We invest in builders and believe that curiosity shouldn't have a paywall. That means you'll have access to paid AI tools with minimal restrictions, so you can build, experiment, and level up your craft.
- Family Support: Up to 12 weeks of paid parental leave (after 6 months of service)
- Protection Plans: Life insurance + short/long-term disability coverage
- Work Your Way: Work From Anywhere Month + meeting-free weeks yearly
- Workspace Perks: Meals provided, commuter benefits, team offsites, and Customer Days
- Our Hybrid Rhythm: We believe collaboration drives impact. That’s why Tuesday and Wednesday are our required in-office days— a time to move faster as a team, build deeper connections, make better decisions, and build together.
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