Bilingual IT Administrator providing technical support to users in Montreal, Sherbrooke, and Cornwall. Resolving hardware issues and maintaining network infrastructure under the Regional IT Manager's guidance.
Responsibilities
Provide daily technical support to end users across three locations
Resolve desktop and hardware issues, assist with network problems
Maintain local and wireless network infrastructure
Monitor and support critical manufacturing systems
Enforce IT security standards and document IT processes
Requirements
Be fully bilingual both in French and English
2+ years of experience in IT support
Proficiency in Microsoft operating systems and Office 365
Knowledge of local and wireless network infrastructure
Experience with ERP systems and manufacturing-critical systems
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