RemoteWoman

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product-manager

RemoteWoman is a platform that connects professionals with remote job opportunities specifically at female-friendly companies. It offers curated listings across various fields including marketing, development, design, product management, sales, and support, allowing talented women to find flexible work arrangements that suit their lifestyles. The company also highlights success stories of women thriving in remote roles and fosters a community for support and networking among remote workers.

• Own the strategy, roadmap, and priorities for a significant area of Upsun Cloud
• Synthesize customer, support, sales, and engineering inputs into clear problem statements
• Explore solution options, weigh trade-offs, and determine the right scope
• Release incrementally and shorten the loop between shipping and learning
• Collaborate with infrastructure and systems engineering teams to deliver reliable, scalable, developer-friendly platform capabilities
• Design features, APIs, documentation, and error messages for both people and AI agents
• Connect with customers regularly and advocate internally for their needs
• Define metrics demonstrating value for users and the business
• Build alignment across engineering, design, Product Marketing, support, and leadership
• Partner with Product Marketing on go-to-market strategy
• Own product outcomes for developers using Upsun Cloud's API, runtime, environments, and reliability foundations

Product Manager

Product Manager owning strategy and roadmaps for Upsun's cloud application platform. Shaping APIs, infrastructure capabilities, and developer workflows for humans and AI agents.

manager

• Lead and mentor a structured team of up to 15 Support Engineers
• Hold team members accountable to service level targets and operational goals through regular one-on-ones, coaching and proactive performance management
• Oversee day-to-day support operations across the Americas region
• Manage workforce rosters and monitor health metrics
• Implement process improvements
• Drive adoption of AI-powered support tools and automation workflows
• Streamline support delivery, accelerate resolution times and deflect routine enquiries
• Serve as senior point of contact for complex customer situations and critical incidents
• Coordinate cross-functional response efforts and conduct post-incident reviews
• Partner with Customer Success, Product, Engineering and regional support leaders
• Advocate for customer needs and align global support initiatives
• Lead hiring, onboarding and talent development initiatives
• Report to the Senior Director, Support

Senior Manager, Support

Senior Support Manager leading up to 15 engineers and AI-enhanced operations for Upsun’s cloud application platform. Driving escalations, service performance, hiring, and regional support improvements.

systems-engineer

• Serve as the hands-on technical owner of the BillingPlatform environment, configuring catalogs, price cards, usage rating rules, and automated invoice schedules
• Own ongoing platform health, including system updates, pricing launches, recurring bill-run troubleshooting, sync exception handling, and root-cause issue resolution
• Use SQL for data validation, rating engine auditing, and operational reporting
• Collaborate with Engineering to receive mediated usage data via systems such as DigitalRoute or Kafka
• Maintain and optimize API-driven integrations between BillingPlatform, upstream CRMs such as Salesforce, downstream ERP/GL tools such as NetSuite, and payment gateways such as Stripe
• Partner with Accounting to ensure rating rules, revenue schedules, and general ledger mappings satisfy ASC 606 and IFRS 15 compliance standards
• Gather technical and operational requirements from Accounting, Finance, Sales Ops, and Product teams and translate them into sustainable platform configuration
• Maintain billing data continuity and manage subscription data updates or migrations without disrupting financial operations or revenue recognition flows
• Serve as the technical lead bridging Finance, Product, and Engineering
• Support new pricing model launches, complex usage rating schemes, and financial system integrations while optimizing platform performance and automation

Billing Systems Architect

Billing Systems Architect owning Quote-to-Cash infrastructure for Upsun’s cloud application platform. Configuring billing, pricing, revenue recognition, and financial integrations globally.

solutions-engineer

• Own the technical relationship across the full customer lifecycle, before signature and after it
• Lead discovery, architecture and security reviews, proofs of value, and technical decision-making conversations
• Expand accounts from the first workflow to additional workflows across new and existing customers
• Build workflows, custom steps, and integrations with customers' GitHub or GitLab, Jira or Linear, Slack, and existing CI systems
• Translate customer problems and feedback into structured input for product and engineering roadmaps
• Capture deployments as reusable reference architectures, workflow templates, and documented approaches
• Handle security questionnaires, architecture reviews, compliance questions, and RFP inputs
• Deliver technical workshops and executive briefings tailored to the audience
• Design workflows and architectures that fit customer environments and prove them through working implementations
• Contribute patterns from early deployments to the product line and enable partners and other architects to deploy them

Senior Solutions Architect

Senior Solutions Architect helping Upsun’s cloud application platform customers adopt AI-native workflows. Designing integrations, proving implementations, and shaping reusable deployment patterns.

technical-project-manager

• Serve as the primary coordination point for a strategic enterprise partner
• Lead regular status updates and manage partner expectations
• Keep Jira/Linear issue trackers accurately synchronized
• Translate customer requests and post-incident follow-ups into prioritized tasks for SRE, Security, and Product teams
• Track project milestones and cross-team dependencies
• Identify and flag delivery risks across infrastructure, monitoring, and capacity planning initiatives
• Handle routine stakeholder meetings, project administration, and ticket follow-through to protect SRE focus time
• Establish flexible, pragmatic project tracking practices for the SRE organization

Technical Project Manager

Technical Project Manager coordinating enterprise SRE projects for Upsun, a cloud application platform.
Translating partner requests, tracking infrastructure delivery, and improving project workflows across engineering teams.

• Own Okta as the backbone of how people get access, managing the app catalog (SSO integrations for new SaaS tools), policy management (MFA, device trust), and directory hygiene (Universal Directory, group management, breakglass access).
• Automate provisioning and deprovisioning so access is granted and revoked automatically, not by hand. Build and maintain workflows with tools like Okta Workflows and n8n, manage access configuration as code, and keep SCIM provisioning in sync with our HR system.
• Structure and harmonize clear procedures around the identity plane, so access requests, approvals, and reviews follow one consistent, documented path instead of ad hoc steps.
• Own our internal systems end to end. Integrate, secure, and validate our SaaS stack, administer Google Workspace as our core collaboration suite, connect our tools through Okta and our HR system, and own the application validation process.
• Implement and evidence access controls for ISO 27001 and SOC 2 Type 2 with our Security team, ensuring access reviews and audit logs are a by-product of well-built systems, not a quarterly scramble.
• Partner on administrating Jumpcloud our MDM across macOS, Windows, and Linux, sharing endpoint and device management with our IT Operations and Endpoint Manager so coverage scales with the team.
• We are a small, growing IT team, so scope will flex over time. You are happy to pick up adjacent systems work and support across the wider IT function as our needs evolve.

IT Systems Engineer

IT Systems Engineer responsible for identity and access management using Okta and automating workflows for a global remote team. Collaborating across IT to optimize internal systems and processes.

it-support

• Support active and upcoming audits, including ISO 27001, SOC 2, PCI DSS, HIPAA, and other relevant assurance work by coordinating evidence collection, reviewing evidence quality, scheduling walkthroughs, and following up with control owners.
• Support risk assessments, risk register updates, control monitoring, issue tracking, and risk treatment follow-up by working with teams to identify control gaps, agree on practical actions, and track remediation through to completion.
• Conduct third-party risk management reviews to support a comprehensive view of organizational risk.
• Support ongoing compliance activities across established frameworks and emerging readiness work (including Australia ISM/IRAP/HCF, NIS2, and ISO 42001/AIM) while maintaining policies, procedures, control narratives and supporting documentation.
• Respond to customer and prospect security or compliance questions in partnership with Sales, Legal, Security, and Product, and support updates to the Trust Center and other trust documentation.
• Prepare clear updates on audit status, risks, blockers, metrics, and remediation progress for leadership and look for opportunities to simplify repeatable processes and reduce audit friction for control owners.
• Use risk, audit, and compliance tools to keep work organized, traceable, and easy to report on.
• Support internal audit and review activities as needed.

Senior Risk & Audit Specialist

Senior Risk & Audit Specialist overseeing audits and compliance for a cloud application platform. Collaborating cross-functionally, ensuring security posture across global operations.

full-stack-engineer

• Core Projects: Work on improving and maintaining our orchestration engine and git interface, ensuring they meet high standards of performance, reliability, and security.
• Daily Tasks: Work on product or internal features (like reducing dependencies or improving our internal telemetry), extending our testing suite, or releasing our components.
• Team Collaboration: Work closely with product, security, and infrastructure teams on container orchestration solutions that align with company goals and customer needs.
• Challenging Problems: Build backwards compatible solutions to complex problems while optimizing services to run efficiently and troubleshooting when deployments fail.
• Drive Innovation: Constantly seek opportunities to improve automation, testing, and deployment processes.

Senior Software Engineer

Senior Software Engineer developing and maintaining orchestration components for cloud platform Upsun. Collaborating with cross-functional teams on complex problem-solving and efficient service optimization.

• Own the technical relationship with design partners and prospects. Lead discovery and solution design to turn interest into long-term adoption.
• Serve as the bridge to Product and Engineering by synthesizing customer signals and workflow gaps to drive the product’s evolution.
• Partner with Sales to develop the playbook, defining positioning, demo narratives, qualification criteria, and competitive framing based on real-world conversations.
• Build and maintain demo environments, reference architectures, integration prototypes, and sample code that showcase the product’s credibility.
• Act as a peer to senior engineering leaders and executives, delivering tailored technical workshops and briefings alongside handling complex architectural questions, security objections, and RFP-style technical requirements.
• As the product matures, hand off processes and assets to the broader organization, ensuring the next wave of SEs can ramp quickly.

Senior Solutions Architect spearheading the launch of an AI-native software development platform. Collaborating with design partners and engineering to drive product evolution and adoption.

RemoteWoman

Open jobs

9 jobs found

Product Manager

RemoteWoman

Senior Manager, Support

RemoteWoman

Billing Systems Architect

RemoteWoman

Senior Solutions Architect

RemoteWoman

Technical Project Manager

RemoteWoman

IT Systems Engineer

RemoteWoman

Senior Risk & Audit Specialist

RemoteWoman

Senior Software Engineer

RemoteWoman

Senior Solutions Architect

RemoteWoman