Part - time Retail Shift Leader supporting store operations at Canna Cabana, Canada’s largest cannabis retail chain. Supervising staff, customers, sales targets, KPIs, and inventory.
HI
Client Care Representative – Personal Lines Renewals
Posted last month
About the role
- Personal Insurance Advisor for HUB International's Renewal Team providing tailored insurance solutions. Engaging with clients to review and renew their policies, achieving satisfaction targets and sales goals.
Responsibilities
- Proactively engage with clients prior to their policy renewals to review existing coverage, identify potential gaps, and provide tailored insurance solutions to meet their evolving needs.
- Build and nurture relationships with clients by offering exceptional service and ensuring their policies are up-to-date and accurately reflect their circumstances.
- Generate and identify cross-sell opportunities by reviewing clients’ portfolios and recommending additional products or services that add value and enhance coverage.
- Achieve retention goals and client satisfaction targets through diligent follow-up and personalized attention to renewal details.
- Stay informed and knowledgeable about Personal Lines products, ensuring the ability to provide expert advice and solutions.
Requirements
- Minimum 1-year Personal Insurance experience
- Level 2 General Insurance License is an asset, but not required
- Desire and proactive ability to deliver exceptional client service
- Demonstrated ability to work in a high-volume, fast paced team environment
- Keen eye for detail and high sense of urgency
- Strong communication skills in both written and verbal
- Demonstrated ability to drive sales initiatives
- Industry designation would be considered an asset (CIP, CAIB, CRM, General Insurance & Risk Management Diploma)
Benefits
- extended health benefits
- disability insurance
- RRSP matching
- paid-time-off benefits
- bonuses and commissions for some positions
- paid day off for your birthday
- paid half a day off for volunteering in your community
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Part - time Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory at Canna Cabana’s Calgary cannabis store.
Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory for Canna Cabana cannabis stores.