About the role

Business Systems Analyst managing and evolving organizational tools for iA Financial Group. Collaborating with stakeholders to ensure effective communication and tool adoption while supporting continuous improvement initiatives.

Responsibilities

Manage, update, and evolve business system tools (frameworks, corporate calendar, management cycles, platforms, and related content)
Ensure consistency and quality of content in collaboration with subject matter experts and component owners
Coordinate contributions from various stakeholders to ensure tools reflect the organizational reality and evolving priorities
Structure and deploy tools across the organization while ensuring their integration into corporate processes and ways of working
Contribute, alongside Business Systems Strategic Advisors, to the development of the communication strategy
Lead and execute the business system communication plan by adapting messages, formats, and channels to different audiences
Produce clear, simple, and effective communication materials (presentations, intranet pages, guides, learning content, etc.) to facilitate tool adoption
Increase usage and adoption of tools by identifying barriers, proposing solutions, and supporting managers and teams
Support continuous improvement initiatives by integrating field learnings and adjusting tools to maximize their value

3 to 7 years of experience in analysis, coordination, communication, or continuous improvement, ideally in a complex organizational environment
Known for their ability to manage and deploy organizational tools, content, and reference frameworks (intranet, guides, processes, frameworks)
Strong communication and simplification skills, ability to make complex concepts accessible
Strong ability to structure information effectively and intuitively, keen interest in user experience and tool clarity
Ability to collaborate with multiple stakeholders, including experts, managers, and operational teams
Rigor and strong organizational skills, ability to manage multiple deliverables simultaneously
Proactivity and autonomy, focus on continuous improvement and delivering concrete impact
Knowledge of Lean, process management, or organizational performance (an asset)
Advanced level of English and French proficiency