Développeur principal de support (.NET) chez iA Financial Group, assurant la stabilité et l'évolution des applications critiques. Diagnostic et résolution d'incidents complexes en collaboration avec plusieurs équipes.
Responsibilities
Provide Level 2–3 application support for systems developed in .NET (C#, ASP.NET, services/APIs)
Diagnose, reproduce, and resolve complex incidents in collaboration with operations, infrastructure, and business teams
Analyze code and propose and apply fixes, improvements, and optimizations
Participate in handling requests, tracking recurring issues, and maintaining technical documentation
Contribute to service stability, observability, and performance (logging, monitoring, SQL optimization, etc.)
Collaborate with developers, analysts, and architects to support releases and ensure smooth transitions to production/operations
Participate in continuous improvement of support processes, including automation, standardization, and reducing resolution time
Work with the team on design, development, configuration, or solution integration while adhering to a 'just enough — just in time' approach
Initiate and lead discussions on design choices in alignment with company best practices, norms, and standards
Requirements
Minimum 7 years of experience in information technology
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