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About the role

  • Senior QA Analyst testing Info-Tech’s subscription research, diagnostic, review, and policy software products. Leading automated, API, database, and Agile quality assurance across Canadian teams.

Responsibilities

  • Plan and execute effective test suites across products and systems within Info-Tech’s Agile software development process
  • Ensure applications meet business requirements, technical specifications, and quality goals
  • Identify, investigate, document, and resolve system, defect, and environment issues
  • Evaluate, plan, design, and implement comprehensive test strategies and frameworks
  • Lead functional, regression, integration, backend database validation, API, mobile, scalability, cross-browser compatibility, and usability testing
  • Collaborate with Developers, Product Owners, and Business Analysts to define test scenarios, acceptance criteria, and coverage
  • Advocate for testing during sprint planning and reviews
  • Work with developers to design and implement automated test suites
  • Liaise with software developers and DevOps on defects and environment issues
  • Use SQL and database queries to validate data integrity, transactions, backend processes, and integrations
  • Analyze test results and logs, troubleshoot root causes, and validate fixes or configuration changes
  • Produce test plans, results, traceability matrices, regression suites, and defect metrics
  • Research and recommend testing tools, automation opportunities, and process improvements
  • Mentor and support junior QA team members and share testing best practices
  • Support testing of AI/Machine Learning features across product lines

Requirements

  • Diploma or degree in Computer Science, Information Systems, Engineering, or a related field
  • Minimum four (4) years of professional software testing experience, including frontend and backend validation
  • Proven experience designing, developing, and implementing QA processes and test strategies across multiple projects or teams
  • Solid understanding of SDLC, STLC, Agile/Scrum methodologies, and QA best practices
  • Exposure to test automation frameworks and tools such as Selenium, Cypress, or Playwright
  • Strong analytical and problem-solving skills
  • Working knowledge of SQL and relational databases
  • Excellent written and verbal communication
  • Strong time management, ownership, and self-motivation
  • Exceptional attention to detail
  • Ability to quickly understand new systems, APIs, and integrations
  • Experience writing or maintaining automated UI or API test scripts
  • Bilingual proficiency in French, Spanish, or German is nice-to-have

Benefits

  • Financial support for professional development and training
  • Technology training
  • Impactful projects
  • Engaging culture
  • Opportunities for professional growth and development
  • Hybrid/remote work arrangement
  • Equal opportunity and accommodation throughout the recruitment and hiring process

Job title

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Associate's Degree

Tech skills

CypressSDLCSeleniumSQL

Location requirements

HybridTorontoCanada

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