Senior QA Analyst testing Info-Tech’s subscription research, diagnostic, review, and policy software products. Leading automated, API, database, and Agile quality assurance across Canadian teams.
Responsibilities
Plan and execute effective test suites across products and systems within Info-Tech’s Agile software development process
Ensure applications meet business requirements, technical specifications, and quality goals
Identify, investigate, document, and resolve system, defect, and environment issues
Evaluate, plan, design, and implement comprehensive test strategies and frameworks
Lead functional, regression, integration, backend database validation, API, mobile, scalability, cross-browser compatibility, and usability testing
Collaborate with Developers, Product Owners, and Business Analysts to define test scenarios, acceptance criteria, and coverage
Advocate for testing during sprint planning and reviews
Work with developers to design and implement automated test suites
Liaise with software developers and DevOps on defects and environment issues
Use SQL and database queries to validate data integrity, transactions, backend processes, and integrations
Analyze test results and logs, troubleshoot root causes, and validate fixes or configuration changes
Produce test plans, results, traceability matrices, regression suites, and defect metrics
Research and recommend testing tools, automation opportunities, and process improvements
Mentor and support junior QA team members and share testing best practices
Support testing of AI/Machine Learning features across product lines
Requirements
Diploma or degree in Computer Science, Information Systems, Engineering, or a related field
Minimum four (4) years of professional software testing experience, including frontend and backend validation
Proven experience designing, developing, and implementing QA processes and test strategies across multiple projects or teams
Solid understanding of SDLC, STLC, Agile/Scrum methodologies, and QA best practices
Exposure to test automation frameworks and tools such as Selenium, Cypress, or Playwright
Strong analytical and problem-solving skills
Working knowledge of SQL and relational databases
Excellent written and verbal communication
Strong time management, ownership, and self-motivation
Exceptional attention to detail
Ability to quickly understand new systems, APIs, and integrations
Experience writing or maintaining automated UI or API test scripts
Bilingual proficiency in French, Spanish, or German is nice-to-have
Benefits
Financial support for professional development and training
Technology training
Impactful projects
Engaging culture
Opportunities for professional growth and development
Hybrid/remote work arrangement
Equal opportunity and accommodation throughout the recruitment and hiring process
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