Senior QA Automation Engineer automating testing for Miratech’s cloud-native Workforce Management and Customer Experience platforms. Building reliable microservice, API, performance, and end-to-end quality systems.
Responsibilities
Drive quality engineering practices across a next-generation Workforce Management and Customer Experience platform
Own test automation across the full test pyramid, including unit, component, integration, contract, end-to-end, and performance testing
Design, develop, and maintain automated test frameworks using Playwright and/or Cypress, JUnit, and modern test automation practices
Build and execute automated test suites for unit, component, integration, contract, API, end-to-end, and regression testing
Own component and integration testing of microservices, validating service behavior, data flows, and API contracts
Design and run performance and load tests to validate scalability, throughput, and response times under peak contact-center volumes
Design and automate test scenarios for Workforce Management forecasting, schedule generation, scheduling rules, and constraints
Integrate automated tests into CI/CD pipelines and quality gates
Collaborate with developers, architects, product managers, business stakeholders, and domain experts to define acceptance criteria and quality standards
Analyze defects, identify root causes, and drive quality improvements across the SDLC
Establish quality engineering standards, reusable automation assets, and test strategies across multiple product streams
Requirements
6+ years of QA Automation experience
Experience designing component and integration test suites for Java microservices
Experience with Spring Boot Test, Testcontainers, WireMock, or REST Assured
Strong hands-on experience with Playwright and/or Cypress using TypeScript or JavaScript
Experience with contract testing, such as Pact or Spring Cloud Contract
Experience with performance and load testing tools and practices, such as JMeter, Gatling, or k6
Experience testing REST APIs, microservices, and distributed systems
Experience testing WFM forecasting and scheduling engines or other complex rule-based business systems
Experience integrating automated testing into CI/CD pipelines and quality gates
Strong analytical and troubleshooting skills
Experience with Contact Center, CX, CCaaS, Routing, or Voice platforms is nice to have
Understanding of telephony, IVR, call flows, agent routing, and customer interaction systems is nice to have
Benefits
Competitive pay and benefits
Health insurance
Language courses
Relocation program
Remote work flexibility through the ForeverRemote work culture
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