Business Systems Analyst II at Instacart supporting Order to Cash system solutions in Oracle Cloud ERP. Contributing to impactful enterprise initiatives across various finance functions.
Responsibilities
Support and at times lead discovery, design, configuration, and testing of Oracle Cloud O2C modules (AR, Billing, Collections, Credit, CDM), High Radius, and Billing Platform (or related billing and revenue recognition product)
Partner with senior BSAs and project leads to ensure solutions meet functional and compliance requirements
Document requirements, configurations, and test results to support auditability and readiness
Collaborate with Finance, Accounting, Sales/Operations, IT, Product, and Engineering to gather requirements and validate solutions
Work with operational support counterparts to address system issues and integrate user feedback into enhancements
Serve as a bridge between technical teams and business stakeholders, ensuring clear communication
Identify opportunities to improve efficiency in O2C processes through automation, standardization, and Oracle capabilities
Assist in ensuring compliance with SOX, internal controls, and audit requirements by following established practices and documentation standards
Contribute to maintaining documentation for process and system changes
Stay current on Oracle Cloud quarterly releases and O2C features, contributing ideas for adoption
Participate in enablement sessions, workshops, and team knowledge-sharing activities
Explore exposure to AI and automation use cases in O2C (e.g., predictive collections, cash application automation)
Requirements
3–5 years of experience in financial systems, ERP, or business systems roles
At least 2 years with Oracle Cloud ERP O2C modules
Experience contributing to ERP/O2C implementations (supporting design, testing, deployment)
Strong analytical and problem-solving skills with attention to detail
Ability to create clear documentation and communicate effectively with technical and non-technical audiences
Background working in agile or hybrid delivery models
Curious and eager to build expertise in O2C and ERP systems
Collaborative, proactive, and comfortable working across multiple stakeholders
Strong organizational skills and ability to manage tasks in a fast-paced environment
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