Member Solutions Advisor delivering tailored financial solutions to members at Tru Cooperative Bank. Handling inquiries through various communication channels in a dynamic contact center environment.
About the role
- Senior Windows Systems Administrator at Intact overseeing security controls and supporting Windows platforms. Collaborating on high-value initiatives to enhance technology reliability for business needs.
Responsibilities
- Infrastructure Security Subject Matter Expert (SME) responsible for implementing and overseeing security controls to protect critical infrastructure, ensuring compliance with applicable standards, and reducing overall risk posture.
- Maintain strong awareness of industry trends and technologies by monitoring IT and cybersecurity news, emerging techniques, and the evolving threat landscape.
- Implement, configure, and continuously optimize security baseline controls by deploying hardened configurations and policies that improve the organization’s security posture.
- Provide operational support for Windows platforms and related infrastructure, including Active Directory, HSM appliances, and PKI/PQC (Post-Quantum Cryptography).
- Participate in the planning and delivery of projects and initiatives involving Windows, AD, HSM, and PKI/PQC capabilities.
- Participate in Disaster Recovery exercises to validate that processes and procedures are current, effective, and aligned with requirements.
- Maintain and support risk management activities, including the risk register, derogations/exceptions, and third-party risk assessment processes.
- Develop, maintain, and validate system baselines and hardening standards.
- Plan and execute operating system upgrades and patching activities to maintain secure and supported platforms.
- Uphold team operational standards and practices to ensure stability, reliability, and continuity.
Requirements
- College diploma (DEC) in Computer Science
- Ten years of experience in a systems administrator role
- Strong knowledge of Windows systems and protocols: Active Directory, HSM, PKI/PQC, ADFS, GPO, DHCP, DNS, LDAP, SMB, NTLM, SAML, etc.
- Expert level knowledge of network administration, architecture and engineering in mission-critical environments servicing large server deployments
- Strong scripting skills (PowerShell and Terraform)
- Good knowledge of log analysis and monitoring tools
- Knowledge of SCCM and SCOM systems
- Knowledge of packet analysis with Wireshark and Netmon
- Knowledge of ITIL processes
- Experience working in an Agile methodology
- Analytical mindset and strong diagnostic skills
- Knowledge of a wide variety of network equipment including but not limited to routers, switches, firewalls, denial of service mitigation, serial consoles, and load balancers
- Exceptional analytical, conceptual, and problem-solving abilities
- Excellent documentation and communication skills
- Availability to work on-call on a rotating basis with other team members
- Bilingualism required for candidates located in Quebec considering the necessity to interact on a regular basis with English speaking colleagues across the country.
Benefits
- Flexible work arrangements and a hybrid work model
- Possibility to purchase up to 5 extra days off per year
- Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more
- Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)
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