Commercial Field Adjuster, Property Large Loss

Posted 3 weeks ago

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About the role

  • Commercial field adjuster handling large-loss property claims for Canadian insurer Intact. Investigating damages, negotiating settlements, and advising regional claims teams.

Responsibilities

  • Handle large and complex commercial property claims through all distribution channels
  • Manage, investigate, analyze, negotiate, and resolve claims generally with exposures over $1M or involving specialized losses
  • Engage and manage internal and external counsel, consultants, adjusters, accountants, appraisers, and engineers
  • Confirm coverage, determine liability, and assess damages
  • Mentor, guide, and provide technical advice to regional file handlers
  • Train colleagues on complex claims handling
  • Work with Underwriting, Loss Prevention, and other stakeholders to identify risks, hazards, and trends
  • Share feedback and lessons learned
  • Provide customer service to brokers, customers, and colleagues
  • Deliver key performance indicators relating to loss development, loss adjustment expenses, claims leakage control, and expense management
  • Support best-practice operations in a creative, continuous-improvement environment
  • Attend settlement conferences and trials

Requirements

  • 10+ years of experience with the direct handling of large and complex commercial property claims
  • Minimum of 5 years of relevant field experience, including conducting on-site investigations and assessing property damages
  • Appropriate knowledge of all relevant regulatory and legal requirements applicable to the position
  • Undergraduate Degree or CIP designation (asset)
  • Travel required
  • Valid driver's license
  • Bilingualism (French/English) is an asset
  • Candidates must be eligible to work in Canada from the anticipated start date and throughout employment
  • Ability to manage, investigate, analyze, negotiate, and resolve large and complex commercial property claims
  • Ability to engage and manage counsel, consultants, adjusters, accountants, appraisers, and engineers
  • Ability to mentor, guide, provide technical advice, and train colleagues on complex claims handling

Benefits

  • Flexible work arrangements and a hybrid work model
  • Possibility to purchase up to 5 extra days off per year
  • Telemedicine
  • Wellness account
  • Share plan and other savings of up to 12% of salary or more
  • Annual bonus plan with a 15% target and potential payout of up to double the target
  • Employee Share Purchase Plan (ESPP) with Intact matching 50% of net shares
  • Defined benefit pension plan with guaranteed income for life
  • Extensive flex pension and benefits package
  • Virtual healthcare
  • Tools and resources supporting physical and mental health
  • Workplace learning ecosystem with learning journeys, interactive online content, and inspiring programs
  • Inclusive employee-led networks and development opportunities
  • Community Impact program

Job type

Full Time

Experience level

SeniorLead

Salary

CA$118,700 - CA$145,100 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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