Delivery Director leading Valiantys’ North American consulting and managed services operations. Scaling delivery standards, teams, client outcomes, and AI - enabled service workflows.
About the role
- Senior Director modernizing JD Power’s Salesforce-led enterprise applications. Leading quote-to-cash transformation and teams supporting auto-data and analytics operations.
Responsibilities
- Lead the transformation and modernization of JD Power’s enterprise business applications, including Salesforce, NetSuite, Coupa, and connected SaaS platforms
- Own the multi-year enterprise applications strategy and roadmap
- Lead JD Power’s quote-to-cash transformation from opportunity through revenue recognition
- Own and improve quote-to-cash, procure-to-pay, record-to-report, and hire-to-retire processes
- Lead delivery of implementations, enhancements, and integrations
- Serve as product owner for core enterprise platforms and make prioritization and trade-off decisions
- Drive integrations, data quality, automation, workflow improvements, and AI-enabled tools
- Establish architectural standards, governance, security posture, and DevOps maturity
- Define metrics and dashboards for platform health, delivery performance, and business outcomes
- Build, grow, and lead a team of managers and individual contributors
- Develop application talent, role clarity, career paths, and technical and delivery leadership
- Partner with executive stakeholders across Finance, Sales, RevOps, HR, and Operations
- Manage platform budgets, vendors, systems integrator partnerships, license strategy, RFP/RFI processes, contract negotiations, and total cost of ownership
- Own relationships with Salesforce and other strategic vendors, including NetSuite and Coupa
Requirements
- 12+ years in enterprise technology, enterprise applications, or business systems
- 5+ years leading application platform teams at Director level or above
- Demonstrated experience scaling Salesforce organizations in high-growth environments, with CPQ and Billing in production
- Track record leading quote-to-cash transformations end to end, from opportunity through revenue recognition
- Hands-on experience with enterprise SaaS platforms beyond Salesforce, such as NetSuite, Coupa, and HR/HCM systems
- Proven experience leading implementations, integrations, and system improvements
- Strong expertise in integrations, APIs, event-driven patterns, and data flows across Azure and AWS cloud environments
- Exposure to AI-enabled tools that improve internal business processes, with sound judgment regarding governance and human review (preferred)
- Experience building and managing teams of architects, developers, administrators, and analysts, including managers
- Experience owning multi-million-dollar platform budgets, vendor negotiations, and systems integrator partnerships
- Experience with cost/benefit analysis and RFP/RFI processes
- Experience defining application strategy in multi-entity or post-acquisition environments
- Experience in private equity-backed or high-growth environments
- Exceptional executive communication and stakeholder management skills with C-suite and SVP-level Finance and GTM stakeholders
- Experience in data-intensive or analytics-driven businesses, particularly automotive, financial services, or information services sectors (preferred)
- Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
- Advanced degree or relevant certifications (preferred)
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