Senior Director modernizing JD Power’s Salesforce-led enterprise applications. Leading quote-to-cash transformation and teams supporting auto-data and analytics operations.
Responsibilities
Lead the transformation and modernization of JD Power’s enterprise business applications, including Salesforce, NetSuite, Coupa, and connected SaaS platforms
Own the multi-year enterprise applications strategy and roadmap
Lead JD Power’s quote-to-cash transformation from opportunity through revenue recognition
Own and improve quote-to-cash, procure-to-pay, record-to-report, and hire-to-retire processes
Lead delivery of implementations, enhancements, and integrations
Serve as product owner for core enterprise platforms and make prioritization and trade-off decisions
Drive integrations, data quality, automation, workflow improvements, and AI-enabled tools
Establish architectural standards, governance, security posture, and DevOps maturity
Define metrics and dashboards for platform health, delivery performance, and business outcomes
Build, grow, and lead a team of managers and individual contributors
Develop application talent, role clarity, career paths, and technical and delivery leadership
Partner with executive stakeholders across Finance, Sales, RevOps, HR, and Operations
Manage platform budgets, vendors, systems integrator partnerships, license strategy, RFP/RFI processes, contract negotiations, and total cost of ownership
Own relationships with Salesforce and other strategic vendors, including NetSuite and Coupa
Requirements
12+ years in enterprise technology, enterprise applications, or business systems
5+ years leading application platform teams at Director level or above
Demonstrated experience scaling Salesforce organizations in high-growth environments, with CPQ and Billing in production
Track record leading quote-to-cash transformations end to end, from opportunity through revenue recognition
Hands-on experience with enterprise SaaS platforms beyond Salesforce, such as NetSuite, Coupa, and HR/HCM systems
Proven experience leading implementations, integrations, and system improvements
Strong expertise in integrations, APIs, event-driven patterns, and data flows across Azure and AWS cloud environments
Exposure to AI-enabled tools that improve internal business processes, with sound judgment regarding governance and human review (preferred)
Experience building and managing teams of architects, developers, administrators, and analysts, including managers
Experience owning multi-million-dollar platform budgets, vendor negotiations, and systems integrator partnerships
Experience with cost/benefit analysis and RFP/RFI processes
Experience defining application strategy in multi-entity or post-acquisition environments
Experience in private equity-backed or high-growth environments
Exceptional executive communication and stakeholder management skills with C-suite and SVP-level Finance and GTM stakeholders
Experience in data-intensive or analytics-driven businesses, particularly automotive, financial services, or information services sectors (preferred)
Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related field
Advanced degree or relevant certifications (preferred)
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