Observability Product Owner owning monitoring platforms, roadmaps and integrations. Supporting EDC, Canada’s export - finance corporation, with resilient technology operations and actionable insights.
About the role
- Product Owner shaping sourcing, demand planning, and supply-chain features for Jesta I.S.’s wholesale ERP. Leading backlog, integrations, Agile delivery, and forecasting automation.
Responsibilities
- Own and prioritize the Sourcing & Demand backlog
- Write epics, features, and user stories with clear acceptance criteria
- Run backlog refinement, sprint planning, reviews, and retrospectives
- Translate business needs from Sales, Planning, Supply Chain, Finance, and Operations into scalable features
- Manage dependencies across systems and teams
- Write functional and technical specifications covering data integrity, scalability, performance, and security
- Specify integrations with ERP, WMS, OMS, Finance, and external partner systems
- Align with enterprise architecture and composable ERP strategy
- Work with architects and engineering on APIs, microservices, and data flows for cross-product integration
- Work with QA on test scenarios and support UAT cycles
- Track performance through metrics, user feedback, and operational data
- Improve product quality, usability, performance, user experience, and operational workflows
- Use Microsoft Copilot to improve backlog quality, analysis, and documentation
- Work with data and analytics teams on demand forecasting insights, recommendation engines, and workflow automation
Requirements
- 5+ years as a Product Owner or Business Analyst in enterprise software
- Hands-on experience in wholesale systems, sales forecasting, demand planning, or supply chain
- ERP, EDI, and OMS integration workflows
- SQL and relational databases (Oracle preferred)
- APIs, XML, data mapping, and enterprise integration
- Writing clear business and technical requirements
- Agile/Scrum and product lifecycle management
- Bachelor’s degree in Business, Computer Science, Engineering, or a related field
- Experience working with remote or cross-regional teams
- Certified Scrum Product Owner (CSPO) or equivalent certification is a plus
- Exposure to retail/wholesale software modules is a plus
- Strong analytical and problem-solving skills
- Clear written and verbal communication with technical and non-technical audiences
- Leadership and initiative in cross-functional settings
- Ability to manage multiple priorities in a fast-paced environment
- Steady under pressure and focused on high-impact results
Benefits
- Hybrid work (minimum 2 days per week in the Montreal office) and flexible schedule
- Medical, dental, disability, and life insurance
- Training platforms, career development fee subsidy, and more
- Gym membership reimbursement
- Company events and referral program
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