Technical Support Engineer providing frontline support for enterprise customers in the fleet mobility industry. Collaborating with product teams to resolve complex technical issues and improve product quality.
About the role
- Technical Analyst role in a leading ERP software firm assisting with POS and ERP systems. Involving support, configuration, and troubleshooting in hybrid office location.
Responsibilities
- Assist clients and business analysts with deployment, configuration, and troubleshooting of ERP software and POS infrastructure
- Perform POS configuration tasks during implementation projects
- Manage and resolve client issues from reporting through to timely resolution
- Test software, provide feedback, and perform related project tasks
- Analyze behavior in live environments and recommend improvements to the development team
- Maintain and update procedure and configuration documentation
Requirements
- DEC or post-secondary diploma in computer science or a related discipline
- Minimum 3 years as a Technical Analyst, Systems Analyst, or equivalent role
- Proven track record supporting POS systems in a retail environment
- Strong familiarity with POS hardware, including cash registers, scanners, and printers
- Proficient in SQL (Oracle SQL/PL-SQL) and VB.NET for reporting and simple customizations
- Ability to write test cases and clearly document defects
- Basic understanding of LAN/WAN connectivity and firewall rules
- Strong communication (written and oral) and leadership skills
- Able to work independently
Benefits
- Access to industry professionals in an entrepreneurial environment
- Rapid learning opportunities
- Career progression opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Support Specialist providing hands - on telecom support and client issue resolution at Pathway Communications in a hybrid setting.
Technical and Operations Support Agent responsible for managing caisse computer equipment and IT systems in a hybrid work environment. Solution - oriented with a focus on user support, security, and system maintenance.
Remote Technical Support Representative providing technical support via phone and chat. Joining Geek Squad to assist clients across Canada with technology products.
Senior Technical Support Analyst managing large enterprise Cisco networks and providing ongoing IT support for the City of Toronto. Leading technical projects and ensuring system improvements.
IT Technical Support Specialist providing tech support for Varicent's global workforce. Supporting endpoint devices, collaboration tools, and employee technology experience.
LP
Application Support Specialist – Senior
LinkedIn Recruiter Post
Senior Application Support Specialist needed for a contract role in Toronto, ON. Must have Salesforce and SaaS experience, incident management, and customer service skills.
IT Support Developer providing on - site and remote support for IT and network issues across warehouse sites. Involved in cybersecurity, network operation, and pre - sales solution implementation.
Support Engineer collaborating with engineering to resolve technical issues for a documentation platform. Working on AI - powered agents and automations while diagnosing end - to - end technical problems.
Technical Support Specialist ensuring proper responses to user issues related to LANDR ecosystem. Guiding users through complex workflows and troubleshooting technical challenges for music creation.