Support specialist ensuring system functionality and user productivity as the first line of technical support. Investigating issues, managing tickets, and provisioning users remotely.
About the role
- Pharmaceutical Support Technician supporting pharmacists with medication claims and pharmaceutical data analysis. Engaging in collaborative efforts across healthcare teams to innovate solutions.
Responsibilities
- Analyze benefit requests for prior authorization medications and compounded prescriptions that require knowledge of healthcare
- Conduct research in various pharmaceutical databases (DIN, drug cost, appendices, monograph, medications purchased abroad)
- Generate claims-related reports and consumption profiles using data warehouse statistics
- Support the Health Expertise Centre team regarding prior authorization medications, exclusion lists, and more complex cases related to a patient’s specific condition, etc.
- Collaborate with departmental pharmacists in their daily tasks and with different teams across the organization
Requirements
- College diploma in nursing, pre-hospital emergency care, or pharmaceutical production technology
- Proficiency in spoken and written French
Benefits
- Health insurance
- Defined benefit pension plan
- Flexible schedule
- Vacation time
- Telemedicine services
- Employee assistance program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Technical Support Engineer providing escalated technical support for AI platform in insurance claims. Collaborating with cross - functional teams to resolve complex issues and maintain platform configurations.
Technical Support Engineer providing frontline support for enterprise customers in the fleet mobility industry. Collaborating with product teams to resolve complex technical issues and improve product quality.
Technical Support Specialist providing hands - on telecom support and client issue resolution at Pathway Communications in a hybrid setting.
Technical and Operations Support Agent responsible for managing caisse computer equipment and IT systems in a hybrid work environment. Solution - oriented with a focus on user support, security, and system maintenance.
Remote Technical Support Representative providing technical support via phone and chat. Joining Geek Squad to assist clients across Canada with technology products.
Senior Technical Support Analyst managing large enterprise Cisco networks and providing ongoing IT support for the City of Toronto. Leading technical projects and ensuring system improvements.
IT Technical Support Specialist providing tech support for Varicent's global workforce. Supporting endpoint devices, collaboration tools, and employee technology experience.
LP
Application Support Specialist – Senior
LinkedIn Recruiter Post
Senior Application Support Specialist needed for a contract role in Toronto, ON. Must have Salesforce and SaaS experience, incident management, and customer service skills.
IT Support Developer providing on - site and remote support for IT and network issues across warehouse sites. Involved in cybersecurity, network operation, and pre - sales solution implementation.