About the role

IT Support Technician providing technical support for Triton Environmental Consultants across multiple offices. Collaborating with the IT team to manage IT systems and user support.

Responsibilities

Process and resolve IT support tickets; clearly communicate status, roadblocks, and solutions to the team
Administer and maintain IT user accounts and systems
Create and maintain IT documentation
Assists with new IT initiatives and projects
Occasional travel between offices may be required
Other related duties

Post-secondary education in a computer related field or equivalent experience
Experience maintaining and providing hardware/software support for computers, printers, and networks
Working support knowledge in Windows 11
Working knowledge of Microsoft 365 (MS365) applications
Strong service-oriented attitude
Excellent oral and written communication skills
Ability to work independently and effectively manage time and workload
Ability to maintain confidentiality of sensitive files and materials
Physically able to lift 50 lb., twist, bend, and work in awkward positions

Competitive salary and comprehensive benefits, including a Health Spending Account and pension matching
Paid professional membership fees (including in-training designations)
Professional development opportunities
Flexible scheduling and hybrid work options