Transcription Specialist transcribing Vietnamese audio for CrowdGen’s AI speech recognition projects. Reviewing speech, adding timestamps, labeling speakers, and marking non - speech events.
About the role
- Engine Technical Advisor managing client needs during routine and AOG events for a business aviation services provider. Responsibilities include client relationship and event management with support teams.
Responsibilities
- Set up preliminary scheduled inspections or major unscheduled events
- Support a customer in AOG events
- Develops and maintains client relationships through periodic contact
- Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
- Research logbooks and/or conduct visual inspections for new enrollments or existing contracts
- Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management
- Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately
- Perform other responsibilities as assigned by Technical Services Management
Requirements
- Airframe and Powerplant ratings (or its equivalent) REQUIRED
- Bachelor’s degree in aviation Field preferred
- 10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred
- Fluency in reading, writing and effective communication
- Excellent Microsoft Excel, Word, and PowerPoint skills
- Strong interpersonal skills
- Ability to read and write articulately and analytically
- Clear understanding of relevant technical skills
- Ability to multi-task and work well under pressure
- Well organized
- Have or be able to obtain passport and perform international travel
Benefits
- Competitive and comprehensive compensation packages
- Annual discretionary bonus plan
- Incentive or sales bonus plan
- Insurance offerings (medical, dental, vision)
- Retirement savings programs starting on day one of employment
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