Engine Technical Advisor managing client needs during routine and AOG events for a business aviation services provider. Responsibilities include client relationship and event management with support teams.
Responsibilities
Set up preliminary scheduled inspections or major unscheduled events
Support a customer in AOG events
Develops and maintains client relationships through periodic contact
Grow and maintain relationships with regional service facilities, mobile repair teams, etc.
Research logbooks and/or conduct visual inspections for new enrollments or existing contracts
Review and process invoices in AMS, meeting turn time goals set forth by Technical Services Management
Responsible for maintenance event triage, assessing and ensuring each situation is handled appropriately
Perform other responsibilities as assigned by Technical Services Management
Requirements
Airframe and Powerplant ratings (or its equivalent) REQUIRED
Bachelor’s degree in aviation Field preferred
10 years’ experience with corporate turbine-powered business aircraft (not commercial) preferred
Fluency in reading, writing and effective communication
Excellent Microsoft Excel, Word, and PowerPoint skills
Strong interpersonal skills
Ability to read and write articulately and analytically
Clear understanding of relevant technical skills
Ability to multi-task and work well under pressure
Well organized
Have or be able to obtain passport and perform international travel
Benefits
Competitive and comprehensive compensation packages
Annual discretionary bonus plan
Incentive or sales bonus plan
Insurance offerings (medical, dental, vision)
Retirement savings programs starting on day one of employment
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