Transcription Specialist transcribing Vietnamese audio for CrowdGen’s AI speech recognition projects. Reviewing speech, adding timestamps, labeling speakers, and marking non - speech events.
About the role
- Travel Agent fluent in English and French assisting clients with travel bookings from home. Utilizing Sabre, Amadeus, and Galileo for travel itineraries.
Responsibilities
- Answering the calls, emails and messages of clients and potential clients.
- Helping clients plan and book travel itineraries, including flights, hotels, car rentals, and activities.
- Providing excellent customer service by promptly responding to inquiries and resolving issues related to travel bookings.
- Keeping up-to-date with the latest travel trends, destinations, and regulations to provide accurate and relevant information to clients.
- Advising clients on the best travel options based on their preferences, budget, and travel needs.
- Negotiating with airlines, hotels, and other travel providers to secure the best deals and discounts for clients.
- Handling and processing travel documents, such as passports, visas, and travel insurance.
- Managing and organizing client travel itineraries, including reservations and schedules.
- Staying up-to-date with changes in travel policies and regulations, and informing clients accordingly.
- Maintaining accurate and up-to-date records of travel bookings, payments, and expenses.
- Continuously building and maintaining relationships with travel industry partners to ensure the best travel options and services for clients.
Requirements
- Advacned level of English advanced (C1)
- Upper-Intermediate level of French advanced (B1-B2)
- Proficiency in Sabre is a big advantage!
- Experience in Amadeus and Galileo are also welcome
- Must have at least 2 years of experience as a travel agent
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