Remote bilingual coordinator managing disability claims and benefit applications for Medavie, a national Canadian health solutions partner. Handling client inquiries, claim administration, financial calculations, and file maintenance.
About the role
- Bilingual Customer Service Representative delivering exceptional support in both English and French. Handling sales, store pickups, and customer returns in a fast-paced retail environment.
Responsibilities
- Provide excellent service to all customers
- Assist customers with sales, in-store pickups and returns
- Resolve customer issues and provide appropriate solutions in a timely manner
Requirements
- Able to maintain a positive attitude while working under pressure
- Strong problem-solving skills
- Minimum one year of experience in a customer service environment
- High school diploma or equivalent
Benefits
- Comprehensive benefits for full-time colleagues (including medical, vision and dental coverage)
- Discounts with local and national retailers (mobile phones, gym memberships, event tickets, hotels, etc.) via Perkopolis
- Free employee assistance program available 24/7 for you and your family
- Excellent colleague discount on all JYSK products
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