Bilingual Customer Service Representative delivering exceptional support in both English and French. Handling sales, store pickups, and customer returns in a fast-paced retail environment.
Responsibilities
Provide excellent service to all customers
Assist customers with sales, in-store pickups and returns
Resolve customer issues and provide appropriate solutions in a timely manner
Requirements
Able to maintain a positive attitude while working under pressure
Strong problem-solving skills
Minimum one year of experience in a customer service environment
High school diploma or equivalent
Benefits
Comprehensive benefits for full-time colleagues (including medical, vision and dental coverage)
Discounts with local and national retailers (mobile phones, gym memberships, event tickets, hotels, etc.) via Perkopolis
Free employee assistance program available 24/7 for you and your family
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