Hands-on CRO Lead optimizing Shopify funnels, offers, and upsells for KittySpout and DoggySpout pet brands. Driving conversion rate, AOV, and revenue-per-visitor growth.
Responsibilities
Own every conversion test across both brands, including sites, landing pages, paid-acquisition funnels, on-site offers and post-purchase upsells
Set the CRO strategy and maintain a ranked test backlog
Build, test and launch paid-acquisition funnels, landing pages, on-site offers and post-purchase upsells
Brief developers and designers, QA test variants across tracking, prices, discount codes, mobile and desktop, and launch tests weekly
Analyze and call test results honestly, ship winners and document learnings
Monitor conversion performance and identify conversion drops the same day
Drive measurable improvements in conversion rate, AOV and revenue per visitor
Manage the CRO agency and coordinate with the Head of Growth on moving work in-house
Report CRO KPIs weekly
Run the weekly CRO & Funnels meeting
Work directly with the founder and contribute to scaling KittySpout and DoggySpout
Requirements
Fully remote, full-time
Fluent in English
3–4+ years running CRO programs for Shopify DTC brands
Record of tests and funnels that lifted CVR, AOV or RPV, with supporting data
Experience building and testing paid-acquisition funnels and landing pages
Deep hands-on Intelligems experience
Experience with AfterSell or similar, Microsoft Clarity and Shopify analytics
Ability to set up and QA tests independently
Experience briefing developers and designers
Experience managing a CRO agency
Ability to write clear hypotheses, size tests properly and call results using an agreed significance rule
Knowledge of how bundles, discounts, subscriptions and upsells affect conversion, AOV and margin
Willingness to work overtime or weekends if needed
Excellent cultural fit aligned with the company values
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