About the role

Student Affairs Advisor supporting CPLED students with accommodations, integrity and appeals processes. Collaborating with stakeholders to ensure adherence to best practices in legal education services.

Responsibilities

Act as a first point of contact and provide high level support services to CPLED students and other stakeholders in the areas of accommodations/accessibility, academic integrity/professional integrity, and appeals
Have a working knowledge of CPLED’s policies
Interpret and apply internal and external policies, procedures, and regulations
Maintain records with attention to privacy and confidentiality
Update CPLED’s databases
Apply full cycle case management strategies
Collaborate with stakeholders to ensure best practices
Review current practices for continuous improvement
Prepare scheduled and ad hoc reports
Complete special projects as required
Act as a primary contact for accommodation, academic/professional integrity, and appeal processes
Develop and implement individualized accommodation and draft decisions based on existing templates

Undergraduate degree in a relevant field (including but not limited to education, social work, human resources, or social science)
3-5 years of experience in a relevant field
An equivalent combination of education and related experience will be considered
Prior accessibility experience (working with students or employees) and familiarity with human rights and accommodation requirements is an asset
Prior experience with academic or professional integrity investigations is an asset
Prior complaint, appeals, or issues management experience is an asset
Exceptional analytical, problem-solving, and critical thinking skills with the ability to interpret complex issues and recommend solutions
Excellent written and oral communication skills, including persuasive writing skills
Ability to read, understand, and interpret policies and legislation
A high degree of professionalism, diplomacy, and facilitation skills and a strong ability to develop and sustain relationships with diverse stakeholders
Excellent attention to detail, time and case management, and organizational skills
Ability to demonstrate initiative, flexibility, and to prioritize work independently