Team Leader guiding Remote’s global SRE platform for compliant international employment. Leading engineers and reliability across Kubernetes, AWS, observability, and infrastructure.
About the role
- SRE Manager leading platform engineering, reliability, and Developer Experience for Lightspeed’s global cloud POS SaaS platform. Guiding teams, infrastructure automation, and strategic delivery.
Responsibilities
- Lead two teams of 4–6 platform engineers across Site Reliability and Developer Experience
- Ensure reliability, scalability, and optimal performance of Lightspeed’s global cloud-based POS SaaS platform
- Coach, mentor, guide, and motivate senior cross-functional cloud platform engineers
- Drive performance management, goal setting, and individual development plans
- Foster teamwork, creativity, innovation, and high performance
- Develop and execute the SRE team’s strategic vision aligned with company objectives
- Understand business-unit roadmaps and cross-business interactions
- Define the team vision and prioritize projects focused on developer experience, production stability, and scalability
- Build and project-manage the team roadmap and establish execution processes
- Lead scalable, reliable, and efficient infrastructure design and implementation using modern cloud technologies
- Drive automation for deployment, monitoring, and operational processes
- Collaborate with engineering, product, and SRE teams across departments
- Drive cross-organizational projects
- Communicate with stakeholders, gather requirements, provide updates, and address concerns
Requirements
- Proven experience working autonomously on projects across multiple streams of work
- Track record of successful project delivery through high-performing teams
- Extensive hands-on experience with cloud infrastructure providers such as AWS and GCP
- Proven expertise in orchestrating and managing infrastructure through code
- Experience across engineering and leadership roles
- Ability to lead large teams across complex projects and shape the strategic and technical direction of the platform engineering team
- Ability to provide strategic direction and set long-term team objectives
- Proven experience implementing improvements to processes spanning across team boundaries
- Experience leading medium to large-sized teams of platform engineers
- May be required to participate in the On-Call rotation roster
- Applicants must disclose criminal convictions and undergo criminal record checks
- Must be legally eligible to work in Canada; visa sponsorship requirements may apply
Benefits
- Flexible work environment
- Flexible paid time off and remote work policies
- Equity options
- Contributions to pension plan
- Training opportunities
- Health and wellness credit
- Time off to volunteer
- Interest groups and employee-led networks
- Social committees
- Sponsored sports teams
- Computer purchase program for a personal MacBook
- Enhanced parental leave
- Continuous learning opportunities
- Global mobility
- Medical, dental, wellness, life and disability insurance
- RRSP plan and match
- Paid parental leave top-up
- Paid time off
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