Technical Lead specializing in mentorship and code quality at CanadaHelps, a leading charity platform. Driving team collaboration and delivering scalable software solutions for charitable donations.
About the role
- Staff Software Engineer developing fullstack features for Lime's business customers. Drive development of employee-facing services and streamline customer onboarding in a collaborative environment.
Responsibilities
- Work as part of a team creating high-quality, performant iOS experiences within our existing app, specifically with the business user in mind, including:
- Develop services that support employee-facing features in the Lime Rider app.
- Operator-facing self-serve tooling to enable our Customer Success team and Corporate customer admins to onboard, manage and offboard business accounts efficiently and at scale.
- Employer-facing admin portal to help employers configure their programs, onboard and off-board employees, access reporting.
- Develop features and services to support channel partners worldwide.
- Partner closely with product and design to create business workflows that are intuitive and reliable (for both admins and employee riders).
- Navigate shared ownership effectively:
- integrate with existing modules and platform services,
- collaborate across teams on APIs/contracts,
- manage dependencies and rollouts without destabilizing the core app.
- Improve quality through testing, instrumentation, performance work, and strong release discipline.
- Contribute to continuous improvement: refactors that unblock future work, build performance improvements, better debugging/triage practices, clearer module boundaries.
- Troubleshoot and lead full-cycle incident response (mitigation, correction, prevention).
- Collaborate with PMs, Engineers, Design, Research, Data Science, and Operations teams to identify and solve problems that impact our users.
Requirements
- 12+ years of industry professional software development experience, and a track record of building impactful products or systems.
- Experience in full stack web applications development, with a focus on backend systems.
- Entrepreneurial spirit, comfortable in a fast-paced environment with a high degree of autonomy.
- Passion for safety, sustainability, urban mobility, and innovative transportation solutions.
- Empathetic, Energetic, willing to listen and tailor solutions to the customers needs.
- Preferred Experience:
- Ruby on Rails
- React or similar modern frontend frameworks
- Typescript
Benefits
- Offers Equity
- Offers Bonus
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