Senior Technical Writer

Posted 2 weeks ago

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About the role

  • Senior Technical Writer at Litmus, documenting AI/ML capabilities and translating technical concepts for various stakeholders. Collaborating with product managers and engineers to maintain information architecture.

Responsibilities

  • Own end-to-end documentation for Litmus's AI/ML capabilities — edge inferencing, anomaly detection, predictive maintenance, model configuration, and limitations — across Litmus Edge and Litmus Edge Manager.
  • Translate complex AI/ML and industrial-IoT concepts into clear, accurate content for plant engineers, IT/OT admins, and developers.
  • Design and run AI-assisted documentation workflows: LLM-assisted drafting, automated accuracy/consistency checks, and docs-as-code pipelines.
  • Partner directly with product managers and ML/data engineers to document model behavior, APIs, and configuration before and at release.
  • Set authoring standards and prompt guidelines for how the writing team uses AI tools, and mentor other writers on adoption.
  • Maintain information architecture across the help center, in-product help, API reference, and release notes.
  • Validate documentation against actual product behavior through hands-on testing, not just spec review.

Requirements

  • 5+ years of technical writing experience, ideally in B2B, industrial, or IoT software.
  • Demonstrated experience documenting AI/ML or data-driven product features.
  • Hands-on production experience using AI writing tools (e.g., Claude, ChatGPT, Copilot) to draft, edit, or QA documentation — not just occasional use.
  • Comfort working docs-as-code: Markdown, Git, static site generators.
  • Strong ability to interview engineers and PMs and turn technical/AI concepts into clear content independently.
  • A portfolio demonstrating both technical depth and clarity of writing.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities

Job type

Full Time

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

IoT

Location requirements

HybridTorontoCanada

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