Principal Specialist in Systems Engineering at RTX managing avionics system integration and customer interface. Collaborating with teams to ensure project milestones are achieved on schedule.
About the role
- Business Systems Analyst supporting the Toronto branch by delivering consultative services to client projects. Building strong relationships with client stakeholders to align IT service management with business goals.
Responsibilities
- Perform needs analysis, gather, and analyze business and technical requirements, and provide recommendations for solutions and business process modifications
- Work with technical teams to turn end-user and business requirements into solution design and implementation plans
- Develop test plans for business applications/users and locations, act as the interface between the program and technical teams
- Consider change management implications for implementation of new processes and strategize
- Work with the business to understand and outline the impacted processes and business requirements
- Provide detailed documentation including business requirements documents and plans to organizational and adoption plans including communications and training materials to guide the deployment of the solution to the end-users
- Collect and manage test case documentation
- Manage stakeholder needs, especially when conflicting, to drive stakeholders to a consensus
- Manage and verify the fulfillment of requirements through testing, quality assurance, and pilots
- Analyze data and provide reports as required
Requirements
- 8+ years of experience as a business systems analyst with understanding of ITSM platforms
- Experience with testing and providing technical guidance with ServiceNow
- Identify and clarify business outcomes to be solved through the use of ServiceNow application features
- Strong customer service focus with the proven ability to develop and maintain effective working relationships with team members, stakeholders, and management
- Demonstrated ability to build strong partnerships with all levels of the organization through intuitive business insight and personal credibility; this includes the ability to make recommendations and influence outcomes
- IT methodology and/or process implementation background
Benefits
- Great people and culture
- Interesting work – Be part of exciting projects while accessing all the latest technologies
- Flexible environment – A workplace that values the importance of flexibility for personal/professional growth, happiness and wellness
- Fun is one of our core values
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
AI systems engineer for PerfectServe, enhancing healthcare communication with automated processes and workflows. Design and ship AI - based solutions to improve sales and marketing operations by reducing manual tasks.
MBSE Consultant supporting complex space systems engineering programs in model - based design and satellite operations support. Focusing on system architecture development and early mission phases.
Senior Systems Engineer at Stantec designing and supporting Emerson Ovation DCS programming for water treatment. Leading project delivery and mentoring junior engineers.
Business Systems Analyst II at TELUS developing analytical tools and cost estimation models. Delivering economic insights to support strategic decision - making across the organization.
Product Engineering Systems Analyst linking product engineering and commercial processes at Swegon North America. Focus on scalable digital solutions and CPQ platform optimization in HVAC.
CSOM analyst responsible for analyzing and testing legacy system data in Power BI visualizations. Driving operational efficiency and supporting high - quality healthcare services to veterans.
Co - op/Intern Systems Analyst at BMO providing support for mission - critical systems while learning and gaining hands - on experience in IT operations.
Systems Analyst providing technology support at BMO, monitoring services and ensuring operational improvements. Involves hands - on technical support and collaboration with various teams.
Senior Marine Systems Engineer delivering marine systems engineering support and solutions at BMT. Collaborating within a multi - disciplinary team, managing projects and enhancing technical competencies.