Part - time Retail Shift Leader supporting store operations at Canna Cabana, Canada’s largest cannabis retail chain. Supervising staff, customers, sales targets, KPIs, and inventory.
About the role
- Desktop Support Co-op role assisting Magnet Forensics employees with day-to-day technical support for desktop systems. Focus on installing, supporting, and managing desktop systems and providing solution-focused technical assistance.
Responsibilities
- Installing, supporting and managing desktops as well as analyzing logs and identifying potential issues with computer systems
- Working technical issues, and responsibility for related follow-up and providing timely updates on issues using the ticketing system
- Documenting internal procedures and knowledgebase articles for end-users
- Performing updates, audit and configuration changes of systems and software as well as documenting the configuration of the system
- System monitoring/configuration, verifying the integrity and availability of all hardware
- Reviewing system and application logs, and verifying scheduled jobs
- Providing support outside normal hours of work
- Other duties as required
Requirements
- Currently enrolled in a Computer Science program
- Experience working in a customer facing environment
- Demonstrated ability in dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
- General understanding of Networking Fundamentals (TCP/IP, DNS, DHCP, etc.)
- Keen sense of teamwork, personal integrity, responsibility, and accountability
- Highly organized in time management and documentation
- Strong self-starter attitude with excellent problem-solving skills
- Understanding of general asset management practices (procurement, assignment, and disposal) and the use of database to track information
Benefits
- Flexible work arrangements
- Professional development
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Part - time Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory at Canna Cabana’s Calgary cannabis store.
Retail Shift Leader supervising daily operations, staff, sales, customer service, and inventory for Canna Cabana cannabis stores.