Engineer II automating application, platform, and infrastructure releases for TD Securities. Applying engineering expertise to improve technology tools, processes, and platform domains.
About the role
- Post-Launch Engineer at fintech startup assisting clients with technical documentation and support. Collaborating with the Customer Success team to enhance user experience and product features.
Responsibilities
- Assist the customer success team in analyzing and implementing client requirements by writing JSON templates to encode form logic, and adjusting PDF forms to match JSON templates.
- Act as the first point of contact for all in-bound communication from post-launch clients.
- Support clients by analyzing any technical issues and bug reports.
- Contribute to Mako’s success with documentation, recommendations on process improvements, and recommendations on new product features.
Requirements
- Educational background in computer science, math, physics or engineering.
- Basic coding and debugging skills, such as Python, JavaScript, etc.
- Excellent documentation and writing skills.
- Enthusiasm and great communication skills.
- Excellent customer service skills.
- Ability to learn and retain technical knowledge quickly.
- Experience in the wealth management industry is an asset.
- Bilingual (English/French) is an asset.
- Experience with Jira, Github, and Agile methodology is an asset.
Benefits
- Equity in a fast-growing start-up
- Gold-plated benefits
- An internal “unlimited vacation policy”
- High-end Mac or PC laptop
- $1000 budget to outfit your home office
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
1st Class Power Engineer operating boiler and ammonia refrigeration systems at JBS Canada's Brooks beef - processing facility. Reducing energy use, leading safety, and delivering plant improvement projects.
Vehicle trim engineer developing and validating finishing components for Expleo, a global engineering and consulting services provider. Guiding design, supplier, validation, and production teams on vehicle systems.
Ingénieur forestier chez TEHORA, réalisant inventaires forestiers, cartographie et analyses géospatiales pour des mandats publics au Québec. Supervisant les relevés, données SIG et livrables techniques.
Senior I&C Engineer designing CANDU instrumentation and control systems for AtkinsRéalis, a Canadian nuclear engineering services company. Producing specifications, assessments, design documents, and engineering drawings.
LP
DDI Engineer
LinkedIn Recruiter Post
Seeking a DDI Engineer with deep DNS expertise to support a large enterprise network in the GTA, ON. Contract role requiring hands - on experience with DNS/DHCP and IPAM platforms.
Fire engineer designing and evaluating fire protection systems for GHD’s Canadian architecture, engineering, and environmental projects. Conducting risk assessments, code reviews, inspections, project management, and mentoring junior engineers.
Forward Deployed Engineer helping strategic customers adopt Tailscale’s secure networking software. Providing onboarding, technical support, QBRs, troubleshooting, and customer success guidance.
Forward Deployed Engineer supporting strategic customers using Tailscale’s secure networking platform. Driving onboarding, technical adoption, troubleshooting, and product feedback across customer and internal teams.
Engineer II performing design, analysis, testing, and field engineering for Framatome Canada’s nuclear technologies. Supporting safe, efficient CANDU reactor operations and product - life - cycle improvements.