Senior Business Operations Manager executing strategy, planning, governance, and reporting for Aviso, a Canadian wealth management and investment services provider. Leading cross - functional initiatives across Asset Management.
About the role
- People & Business Operations Manager building and leading people operations function at Maneva. Focused on employee lifecycle management, governance, business operations, and culture.
Responsibilities
- Own state-by-state compliance as Maneva expands its U.S. employee base: tax registration, payroll setup, mandatory workplace posters, and required employee notices, all of which vary by state.
- Build and maintain a repeatable process for evaluating new-state requirements as hiring expands, rather than handling each state reactively.
- Partner with Rippling, outside counsel, and Finance to ensure payroll, tax, and notice obligations are met on schedule for every state in which Maneva has employees.
- Serve as Maneva's go-to internal expert on U.S. state employment law as it applies to a distributed, remote-first workforce.
- Design and execute performance review cycles (6-month and annual) across the organization, tailored to company growth stage and business needs.
- Own and maintain levelling frameworks across engineering (IC1–IC6) and non-technical roles; define competencies, expectations, and progression criteria, building on the framework already in place.
- Partner with department heads and the Talent Manager to calibrate performance data and inform talent decisions.
- Design and facilitate manager training on feedback, goal-setting, and performance conversations.
- Maintain performance documentation and analytics to inform strategic people decisions.
- Own day-to-day execution of compensation administration across all job levels and geographies; maintain salary bands.
- Execute variable/commission plans for sales and other roles; ensure alignment with business goals.
- Execute ROE submissions, payroll adjustments, and comp/commission payouts, routing every payout through Finance for cost sign-off.
- Handle market increases, retention bonuses, and compensation requests with appropriate approvals.
- Own benefits administration across the US and Canada.
- Coordinate benefits enrollment, education, and communication; manage plan changes.
- Administer COBRA coverage, health plan compliance, and employee welfare programs.
- Track and optimize benefits costs; provide leadership with regular reporting.
- Maintain and update U.S. and Canadian employment agreement templates.
- Own employee handbook and policy management for both Canada and the U.S.; refresh as laws and entities change.
- Manage people-related compliance: ROE submissions, payroll tax filings, and employment law compliance across all jurisdictions.
- Maintain data integrity across HRIS systems; ensure clean records for auditing.
- Coordinate with external employment counsel as needed.
- Partner with the Talent Manager on culture initiatives and engagement programs.
- Own recognition programs, including birthday and work-anniversary recognition.
- Monitor and report on employee engagement signals; identify retention risks.
- Facilitate communication between leadership and employees.
- Build automated workflows.
- Create dashboards and reporting for leadership on key HR metrics.
- Manage systems integration; ensure clean data flow between platforms.
- Take ownership of ad-hoc projects and strategic initiatives.
- Provide flexible support on cross-functional business initiatives as they arise — this portion of the role is intentionally variable rather than a fixed list of duties.
- Assist with insurance requirements and vendor/partnership coordination as needed.
- Support with ad-hoc strategic initiatives such as fundraising and data room management, and partnership outreach.
- Support KPI and revenue schedule tracking in coordination with Finance.
- Expect this allocation to flex up (e.g., during fundraising) and back down as business needs shift.
Requirements
- 5+ years in people operations or HR, with experience scaling a company from roughly 50–300+ employees.
- Hands-on, current experience with U.S. state-level employment compliance — tax registration, payroll considerations, mandatory workplace posters, and employee notices — required.
- Success leading people ops teams or managing complex, multi-jurisdiction workflows.
- Hands-on HRIS experience with Rippling; benefits administration.
- Track record designing performance cycles, levelling frameworks, and compensation structures.
- Based in Canada, ideally the Greater Toronto Area.
- Deep, current knowledge of U.S. state employment law and how it varies by jurisdiction.
- Systems thinking and process design; ability to build scalable workflows.
- Strong stakeholder management across Finance, IT, Recruitment, and Leadership.
- Data-driven mindset; ability to turn HR data into clear recommendations.
- Calm under pressure; ability to manage ambiguity, shifting priorities, and organizational change — including flexing between People Ops and BizOps work as needed.
- Attention to detail and compliance rigor.
- Clear communication; ability to explain HR and compliance concepts to non-experts.
- Passion for building cultures where people feel valued and connected to mission.
- Proficiency with HRIS systems (Rippling preferred).
- Comfort building automation tools.
- Strong Excel and analytics skills.
- Experience in B2B SaaS, deep tech, or AI/manufacturing (Nice to Have).
- Familiarity with venture-backed, fast-growth company dynamics, including fundraise support (Nice to Have).
- French language skills (Nice to Have).
Benefits
- Comprehensive health, dental, vision, and other benefits
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Project Manager coordinating operational readiness and integrated delivery for TD Securities, a capital markets and transaction banking provider. Managing business, technology, change, risk, and governance workstreams.
Business Operations Lead automating clean - energy finance and diligence workflows at Crux. Building AI - enabled GTM systems that improve execution and customer experience.
Accounting & Business Process Manager overseeing finance for INCOM Manufacturing Group, a Canadian safety - products manufacturer. Improving ERP systems, reporting, inventory accuracy, and operational efficiency.
Senior Associate driving data - led growth for Jerry.ai’s car - ownership super app. Leading A/B testing, SQL analysis, acquisition strategy, and operational automation across insurance and related products.
Business Systems Consultant supporting MarTech initiatives at Sun Life. Collaborating with Agile teams to deliver high - quality solutions for business partners.
Business Center Operations Leader overseeing operational excellence and talent management in environmental services. Focused on achieving financial objectives and effective resource management at Stantec.
Business Developer promoting E.B. Horsman Process Instrumentation products to customers in Southern Alberta. Building relationships, providing support, and developing strategic sales plans for growth.
Marketing & Business Operations Associate responsible for event logistics and office management at Wisedocs. Supporting the marketing team and ensuring seamless execution of events and office operations.