Principal AI Platform Engineer building GenAI infrastructure for PointClickCare, a healthcare technology company. Connecting AI systems to products and enabling AI - generated insights in agent workflows.
About the role
- Business Systems Analyst translating business needs into technical delivery for Manulife. Collaborating with product, engineering, and architecture teams in an agile environment.
Responsibilities
- Participate in agile ceremonies and partner with stakeholders across the organization to understand objectives, clarify needs, and assess impacts to systems and users
- Interpret high-level solution designs and help translate them into delivery-ready plans and timelines
- Break down designs into clear technical user stories, acceptance criteria, and supporting documentation that guide engineering and testing
- Coordinate and organize the delivery of stories and engineering tasks to support incremental, reliable releases
- Collaborate with product managers, analysts, engineers, architects, and other team members to create and maintain delivery artifacts (e.g., user stories, approvals, test evidence, outcomes)
- Support prioritization across multiple initiatives by helping teams align on what matters most and why
- Perform functional testing, identify defects, and support re-testing to ensure quality outcomes
- Partner with team members to analyze issues, identify root causes, and prevent recurrence
- Identify opportunities to improve system effectiveness and streamline agile delivery practices
- Build and maintain a clear, organized repository of system and delivery documentation
Requirements
- Experience as a Business Systems Analyst, Technical Analyst, Quality Analyst, Software Engineer, or similar role supporting technology delivery.
- Strong analytical, conceptual, diagnostic, and problem-solving skills
- Clear written and verbal communication skills, including the ability to facilitate discussions across technical and non-technical stakeholders
- Ability to balance business priorities with delivery complexity, risk, and implementation effort
- Strong planning and organizational skills, including comfort supporting multiple initiatives in parallel
- Experience working in an agile delivery environment
- Demonstrated ability to learn new business processes, technologies, and tools
- Post-secondary education or equivalent practical experience
- Experience with tools such as JIRA and Confluence
- Exposure to insurance, investment, or financial services platforms
- Interest in mentoring, sharing knowledge, or helping improve team practices
Benefits
- health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage
- adoption/surrogacy and wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension and a global share ownership plan with employer matching contributions)
- financial education and counseling resources
- generous paid time off program (includes holidays, vacation, personal, and sick days)
- full range of statutory leaves of absence
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Transactional Revenue Intelligence & Systems Analyst building dashboards, decision systems, and campaigns for Koronet’s global marketplace platform. Turning customer data into scalable growth and product insights.
Senior Combat Systems Engineer supporting naval and military systems, cybersecurity, and ship design projects at BMT. Leading assessments, technical investigations, assurance reviews, and mentoring engineering teams.
Senior Systems Designer creating complex gameplay, economy, and progression systems for Blackbird Interactive's Unreal 5 sci - fi action game. Bridging design, art, and code while developing player - facing features and developer tools.
VP leading quality engineering, DevOps, and release management for Bankjoy’s digital banking platform. Building automation - first practices, release gates, and reliable infrastructure for regulated financial institutions.
Systems Engineer integrating Motorola Solutions’ mission - critical radio networks and ASTRO 25 systems. Overseeing design, testing, licensing, documentation, upgrades, and customer acceptance.
Engineering co - op supporting Thales ship systems design, integration, commissioning, and production issue resolution. Working across Vancouver shipyards, customer, suppliers, and Ottawa engineering teams.
Senior software engineer building internal marketing, sales, and client - operations systems for Wrapbook’s AI production - finance platform. Developing Salesforce integrations, data pipelines, APIs, and AI - native workflows.
Data Systems Analyst building and validating BI reports for Sleep Country Canada/Dormez - vous?, a Canadian sleep products retailer. Documenting metrics, supporting UAT, and training business users on self - service reporting.
Research Engineer Intern focused on AI Systems at Yotta Labs. Work on optimizing GPU kernels and LLM infrastructure in a remote setting.