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About the role
- Credit Risk Specialist managing mortgage special assets for Manulife. Analyzing credit risk and supporting resolution discussions with Senior Management in a hybrid environment.
Responsibilities
- Oversight of BIG loan exposures across GA and MBC, including preparation of Deal Overview summaries and proactive management of assigned files, in collaboration with regional offices to finalize risk ratings and identify, monitor, and manage problem loans
- Conduct credit analysis and underwriting of real estate mortgage transactions across the GA BIG and MBC portfolios, ensuring maintenance of evidence supporting credit review and approval decisions
- Participate in loan workout and resolution discussions, including evaluation and negotiation of workout strategies, assessment and recommendation of expected credit losses and provisioning adjustments, and coordination of required approvals from Senior Management
- Maintain comprehensive records of loan documentation, third-party reports, internal approvals, memoranda, legal documentation, and correspondence related to the workout and resolution of BIG loans for both GA and MBC
- Support analysis and documentation of post-closing matters across the GA BIG and MBC mortgage portfolios in accordance with operating guidelines
- Participate in the review of new mortgage investment opportunities for MBC in partnership with REFG Production, providing credit risk analysis and adjudication
- Manage MBC loan maturities and discharges in collaboration with MSA and Specialized Lending teams, ensuring timely resolution and accurate documentation
- Assist in the preparation and review of presentation materials for GA Quarterly Loan Review Committee and MBC Credit Committee meetings
- Compile and analyze real estate market research, statistics, and data across Canada and the United States to support mortgage underwriting, portfolio analysis, and informed credit decision-making
Requirements
- 3+ years of commercial mortgage lending or related experience
- Bachelor’s degree, preferably in Finance, Business, Economics, or a related discipline
- Proficient with Microsoft Applications (Excel, Word, Outlook)
- Strong portfolio management skills and reporting capabilities
- Excellent time management and organizational skills, with a proven ability to multitask, manage competing priorities, and effectively respond to urgent and time-sensitive requests
- Ability to interact effectively and professionally within all levels of the organization, including Senior Management, front and back offices, as well as external stakeholders
- Experience working effectively with internal and external audit, representing the Business Unit
- Proven ability to provide a thorough review of qualitative and quantitative analysis to a broad business audience
- Excellent analytical, problem-solving and decision-making skills
Benefits
- health, dental, mental health, vision insurance
- short- and long-term disability coverage
- life and AD&D insurance
- adoption/surrogacy benefits
- wellness benefits
- employee/family assistance plans
- various retirement savings plans (including pension)
- global share ownership plan with employer matching contributions
- financial education and counseling resources
- generous paid time off program including holidays, vacation, personal, and sick days
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